Job Description

A well established professional services organisation is seeking an experienced IT Support Analyst to join their collaborative technology team on a temporary contract through to November 2026.

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This is a hands on role supporting a corporate user base, providing Level 1 & 2 support across Microsoft technologies, end user devices and workplace technology. You'll be joining a close knit team responsible for delivering exceptional service across Melbourne and Sydney offices.

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$40-$50 + Super per hour | Contract Until November 2026 | Possible Extension

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A well established professional services organisation is seeking an experienced IT Support Analyst to join their cooperative technology team on a temporary contract through to November 2026.

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This is a hands on role supporting a corporate user base, providing Level 1 & 2 support across Microsoft technologies, end user devices and workplace technology. You'll be joining a close knit team responsible for delivering exceptional service across Melbourne and Sydney offices.

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About the Role

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Working onsite in Melbourne, you'll be responsible for delivering professional and responsive IT support while ensuring excellent customer service across the business.

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Key responsibilities include:

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- Providing Level 1 & 2 IT support to end users
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- Troubleshooting Windows 11, Microsoft 365 and hardware-related issues
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- Building, configuring and deploying laptops and desktops
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- User onboarding and offboarding
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- Managing Active Directory and Microsoft Entra ID accounts
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- Supporting Intune and device management activities
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- Managing and resolving incidents through the service desk
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- Supporting meeting room and hybrid conferencing technology
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- Maintaining IT assets and equipment registers
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- Escalating issues to vendors and third-party providers when required
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What We're Looking For

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To be successful, you'll ideally bring:

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- Previous experience in an IT Support, Service Desk or Desktop Support role
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- Strong Microsoft 365 administration and troubleshooting skills
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- Experience supporting Windows 10/11 environments
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- Knowledge of Active Directory and Microsoft Entra ID
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- Exposure to Microsoft Intune and device deployment
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- Excellent communication and customer service skills
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- Experience working within a corporate or professional office environment
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- Strong organisational skills and ability to manage competing priorities
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Desirable:

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- ITIL exposure or certification
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- Experience supporting professional services organisations
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- Experience with laptop refresh or device rollout projects
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What's on Offer?

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- Immediate start available
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- Melbourne CBD office location
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- Collaborative and supportive IT team
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- Modern Microsoft environment
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- Opportunity to make an immediate impact during a busy period
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If you're an experienced IT Support professional available for your next contract opportunity, we'd love to hear from you.

📌 IT Support Analyst | Melbourne CBD | Immediate Start (Victoria)
🏢 People2People
📍 Victoria