Job Description

Company: Infinity Steel Fixers Pty Ltd
n Location: Geelong, Australia
n Employment Type: Full-time
n Salary: $92,000 + Superannuation

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Core Purpose

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Infinity Steel Fixers is growing and expanding with additional projects and is looking for a full-time Office Manager to oversee and manage the day-to-day administration, operations, and support functions of the business to ensure efficient delivery of contracts and other service projects across client sites.

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Candidate Should Have

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An Australian master's degree in business administration.

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At least 1 year of Australian work experience as a manager in the construction and trade services industry.

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At least 3 years of relevant experience in office administration, operational coordination and staff management, including experience gained in Australia and overseas.

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Solid organisational, communication and stakeholder management skills.

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Ability to manage multiple tasks and coordinate staff, contractors, clients and suppliers.

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Key Duties & Responsibilities

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Operations & Service Delivery

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Coordinate daily schedules for trade services teams across multiple client sites.

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Liaise with site supervisors and clients to ensure service standards, scope of works, and SLAs are met.

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Coordinate steel fixing contracts across multiple client sites and project stages

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Liaise with builders and head contractors regarding scope of works, site requirements and delivery timelines

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Monitor job progress, address service issues, and implement corrective actions to maintain client satisfaction.

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Conduct regular site visits and audits to verify quality, safety, and compliance.

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Administration & Documentation

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Maintain accurate records of contracts, service agreements, work orders, and client correspondence.

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Prepare and process invoices, purchase orders, and supplier payments in coordination with accounts.

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Manage employee records, rosters, timesheets, and leave in line with company policy and Fair Work requirements.

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Develop and update operational procedures, checklists, and standard operating procedures.

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Staff & Contractor Management

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Manage subcontractor and labour hire arrangements including scheduling, allocation and performance monitoring

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Oversee recruitment, onboarding, and induction of administrative, trade services and operational staff.

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Allocate resources and staff to jobs based on skill, location, and workload.

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Monitor staff performance, provide training where required, and conduct performance reviews.

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Ensure all staff hold current clearances, inductions, and PPE compliance.

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Compliance & WHS

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Ensure company operations comply with Victorian OHS/WHS legislation, environmental standards, and industry regulations.

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Ensure compliance with construction industry regulations including OHS, SWMS, PPE and site induction requirements

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Maintain incident and hazard registers and coordinate risk assessments for client sites.

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Liaise with external auditors and regulatory bodies during compliance checks and audits.

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Assist with budget preparation, cost tracking, and variance analysis for operational activities.

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Prepare weekly and monthly operational reports for management, including productivity, costs, and client feedback.

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Identify cost-saving opportunities and process improvements in service delivery.

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Act as the primary point of contact for key clients on operational and administrative matters.

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Handle client enquiries, complaints, and requests promptly and professionally.

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Build and maintain strong relationships with clients, suppliers, and subcontractors.

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Position: Office Manager
n Company: Infinity Steel Fixers Pty Ltd
n Location: Melbourne, Australia
n Employment Type: Full-time
n Salary: $92,000 + Superannuation
n Job Advertisement Expiry: 18th October 2026

📌 Office Manager (North Geelong)
🏢 Infinitysteelfixers
📍 North Geelong