We are looking for a passionate person who loves sales, customers, and food! Seeking a "go getter" that is ready to lead our friendly and hardworking Food Service Sales Support team. Your team thrives on leading and providing exceptional customer service to our clients, and hands on and proactive support to our Sales Reps out on the road. In this role, you will be located in a contemporary office, guiding, supporting and leading a small team (3 people) and your customers are our hospitality venues who use our products to create their amazing dishes.

Key responsibilities

Proactively supporting sales strategies, driving promotions, upselling and building customer relationships

Finding opportunities with existing clients for upselling and cross selling, increasing customer basket size

Sales administration duties including generating and maintaining sales quotations, pricing and sales contracts, customer documents, new line forms

Overseeing daily work flow in a small but capable team of 3, ensuring the teams goals are met on a daily basis

Providing exceptional customer service, answering enquiries, problem solving for our clients via phone and email

Providing exceptional support to our external sales team – including customer enquiries, quotations, pricing and other duties

Assistant to the department head in supporting key accounts and executing sales strategies

Maintaining aspects of our ecommerce including client logins, registrations, troubleshooting and product information

Preparing, assessing, collating sales reports for management and the sales team

Responsible for rostering, mentoring,



guiding and supporting the team to ensure smooth operations and KPI's are met

About you

At least 1 year's experience in a team leader position

Strong sales and customer focused background

Experience in hospitality or FMCG with a passion for food is an advantage

Excellent written and verbal communication skills

Strong administrative and organisational skills

Relationship-building skills with both internal and external stakeholders

Solid IT skills including Excel and Microsoft Office

Self-starter who thrives in a rapid paced environment

Ability to manage multiple tasks and projects simultaneously

Results oriented, with a solution focused mindset

About us

Born in 1982, Sealane Food Group is a proud Australian owned family business, based in our modern custom built site in Heidelberg West in Melbourne. As a distributor to both food service and retail clients, our product and brand range is extensive across frozen, chilled and dry foods as well as ancillary products like packaging and cleaning goods. We are the exclusive distributor to many local and international retail products and we service an extensive range of the venues across hospitality like Cafes, Restaurants, Function Centres, Caterers, Hotels, Clubs, Takeaways, including many high end well known establishments.

Work with local and international brands that you know and love

Join an award winning growing family run business

Advance your career

Work with a fun group of people in a contemporary office with a great team culture

Work with a supportive and forward thinking management team

A competitive salary including staff discounts to our product range

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📌 Sales Coordinator / Sales Support Lead (Melbourne)
🏢 Sealane Food Service
📍 Melbourne