Job Description

Join a Team That Makes a Difference

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We're looking for an enthusiastic and reliable
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This is a varied, hands-on role that combines warehouse operations with day-to-day support for our sales and customer service teams. No two days are quite the same, which makes it perfect for someone who enjoys variety, takes pride in their work, and isnt afraid to roll up their sleeves when needed.

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If youre comfortable working in an open-minded, qualified environment, have a great attitude, strong attention to detail, and enjoy being part of a supportive team, we'd love to hear from you.

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About the Role

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As our Warehouse & Customer Support Assistant, youll play an important role in keeping our business running smoothly. You'll help ensure customer orders are picked, packed, and dispatched accurately while also assisting with administrative and sales support tasks throughout the day.

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This is an excellent opportunity for someone who enjoys balancing computer-based work with hands-on warehouse duties.

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What You'll Be Doing

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Warehouse Operations

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Pick, pack, and dispatch customer orders accurately and efficiently

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Prepare shipping documentation and labels in line with carrier requirements

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Book freight through online portals and upload bulk order files (CSV)

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Print labels, manifest shipments, and prepare orders for collection

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Update tracking information within inventory management systems

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Replenish picking locations to maintain stock availability

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Assist with stock takes and inventory accuracy

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Maintain a clean, organized, and safe warehouse environment

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Administration & Team Support

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Provide day-to-day administrative support to the sales team

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Assist with order processing and customer-related administration

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Update records and maintain accurate system information

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Support operational improvements and general business activities as required

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Help ensure smooth communication between warehouse and office functions

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Safety & Compliance

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Operate warehouse equipment safely, including pallet jacks, trolleys, and scanners

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Follow workplace health, safety, and manual handling procedures

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Report hazards, incidents, damaged stock, or safety concerns promptly

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Contribute to maintaining a positive and safety-focused workplace culture

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About You

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Weres more interested in finding the right person than the perfect résumé. If you bring a positive attitude, reliability, and a willingness to learn, youll fit right in.

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Yourselves ideally have:

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Strong computer skills, particularly in Microsoft Excel and online systems

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Excellent communication skills, both written and verbal

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Strong attention to detail and a proactive approach to problem-solving

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The ability to work independently and as part of a team

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A positive, can-do attitude and strong work ethic

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A dependable attendance and punctuality record

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The ability to work on your feet and safely lift to 14kg

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Good organizational skills and the ability to stay calm under pressure

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Bonus Points For:

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Previous warehouse or logistics experience

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Experience with freight booking platforms

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Requirements:

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- Full Australian working rights
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- Availability for an immediate start
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- Steel-capped boots and high-visibility clothing (PPE)
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What We Offer

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- Monday to Friday schedule - enjoy your weekends
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- Friendly, supportive, and inclusive team culture
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- A workplace that values diversity, respect, and open-mindedness
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- Opportunities to learn new skills and grow with the business
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- A secure and growing industry with meaningful products and services
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- A protected and well-maintained working environment
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Be part of a business that's helping people live healthier, happier lives while enjoying a positive workplace where your contribution truly matters.

📌 Warehouse & Customer Support Assistant (Victoria)
🏢 Calvista Australia
📍 Victoria