Job Description

WeareHCLTech,oneofthefastest-growinglargetechcompaniesintheworldandhometo219,000+peopleacross54countries,superchargingprogressthroughindustry-leadingcapabilitiescenteredaroundDigital,EngineeringandCloud.

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Thedrivingforcebehindthatwork,ourpeople,arediverse,creative,andpassionate,raisingthebarforexcellenceonaregularbasis. We,inturn,workhardtobringoutthebestinthemaswestrivetohelpthemfindtheirsparkandbecomethebestversionofthemselvesthattheycanbe.

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Areyoureadytobeanimportantpartofthisever-transformationaljourney?

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Job Title: NOC Engineer

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Role Overview:

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Job Summary

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We are seeking a proactive and technically skilled NOC Engineer to join our Network Operations Centre team. The successful candidate will be responsible for monitoring, troubleshooting, and supporting enterprise network infrastructure with a solid focus on SD-WAN, Cisco, and Juniper technologies. The role involves ensuring high network availability, incident management, performance optimization, and support of critical business operations in a 24x7 environment.

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AtHCLTechAustralia,wevaluetheuniqueperspectiveandcontributionsofallindividualandweactivelyencourageapplicationsfromAboriginalandTorresStraitIslanderpeopletoapplyforthisrole.

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Key Responsibilities:

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- Monitor and maintain enterprise network infrastructure across LAN, WAN, SD-WAN, and Internet environments.
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- Provide Level 1/Level 2 support for network incidents, service requests, and escalations.
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- Troubleshoot network connectivity, routing, switching, and performance-related issues.
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- Support and manage Cisco and Juniper routers, switches, firewalls, and SD-WAN solutions.
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- Perform fault isolation, root cause analysis, and implement corrective actions.
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- Respond to network alarms generated by monitoring tools and ensure timely resolution.
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- Coordinate with vendors, service providers, and internal technical teams for issue resolution.
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- Execute network changes, maintenance activities, and upgrades following change management processes.
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- Create and maintain network documentation, SOPs, incident reports, and operational runbooks.
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- Monitor network capacity, utilization, and performance to proactively identify risks.
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- Participate in 24x7 shift rotations, including on-call support when required.
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- Ensure compliance with security, operational, and ITIL best practices.
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Required Skills & Experience:

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Technical Skills:

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- Strong knowledge of SD-WAN technologies (Cisco Viptela, Meraki, Versa, Fortinet SD-WAN, or similar).
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- Hands-on experience with Cisco networking technologies:n n
- Routing & Switching
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- BGP, OSPF, EIGRP
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- MPLS
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- VLANs, STP, HSRP/VRRP
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- Cisco Catalyst and Nexus platforms
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- Hands-on experience with Juniper devices:n

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- JunOS Operating System
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- Juniper SRX Firewalls
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- MX and EX Series devices
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- Routing protocols (BGP, OSPF)
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- Strong understanding of TCP/IP, DNS, DHCP, VPN, QoS, NAT, and network security concepts.
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- Experience with network monitoring tools such as SolarWinds, PRTG, LogicMonitor, Nagios, or similar.
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- Familiarity with ITSM tools such as ServiceNow, Remedy, or Jira.
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Equality&OpportunityforAll;

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Representing165nationalitiesacrosstheglobe,weprideourselvesonbeinganequalopportunityemployer,committedtoprovidingequalemploymentopportunitiestoallapplicantsandemployeesregardlessofrace,religion,sex,color,age,nationalorigin,pregnancy,sexualorientation,physicaldisabilityorgeneticinformation,militaryorveteranstatus,AboriginalandTorresStraitIslanderpeopleoranyotherprotectedclassification,inaccordancewithfederal,state,and/orlocallaw.

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CandidateDataPrivacyNotice|HCLTechnologies

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📌 NOC (Network Operation Centre) Engineer (Victoria)
🏢 HCLTech
📍 Victoria