Job Description

As a Treatment Coordinator, you will play an important role in helping patients understand their orthodontic treatment options and ensuring they receive an exceptional experience from their first consultation.

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Key responsibilities

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- Coordinating and conducting new patient consultations
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- Explaining orthodontic treatment options and treatment plans
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- Discussing treatment fees and payment options with patients and families
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- Building strong relationships with patients and their families
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- Following up recent patient enquiries and treatment leadsSupporting treatment acceptance and patient conversion
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- Coordinating appointments and patient treatment journeys
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- Working closely with our orthodontists and clinical team
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- Providing outstanding customer service throughout the patient experience
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- Maintaining accurate patient records and administrative processes
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About you

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- Experienced in orthodontrics - highly preferred
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- Experienced in a Treatment Coordinator or similar dental role
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- Warm,



friendly and confident when communicating with patients
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- Comfortable discussing treatment plans and fees
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- Highly organised with excellent attention to detail
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- Professional, reliable and proactive
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- Confident working independently while also being a strong team player
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- Passionate about providing an exceptional patient experience
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- Comfortable working across our Belconnen, Manuka and Gungahlin practices
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About us

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- Embrace Orthodontists is an expanding orthodontic practice with three locations across Canberra - Belconnen, Manuka and Gungahlin.
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- Above Award wages
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- Full-time position within a growing practice
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- Work across three modern Canberra locations
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- Join a supportive and friendly orthodontic team
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- Opportunity for career growth as our practice continues to expand
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- Be part of creating positive experiences and life-changing smiles for our patients
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📌 Treatment Co-Ordinator (Canberra)
🏢 Embrace Orthodontists
📍 Canberra