Job Description

Are you an experienced administrator who thrives on creating structure, improving processes and keeping a busy professional services environment running at its best?

n

A highly respected Accounting Firm is seeking a proactive and capable Senior Administrator to lead the administration function and play a pivotal role in supporting the smooth operation of the business. This is far more than a traditional administration role - it's an opportunity to take ownership, influence how things are done, mentor others and contribute to the ongoing success of a growing and dynamic firm.

n

Working closely with senior leaders, you will be the go-to person for administration excellence, ensuring exceptional service delivery, operational efficiency and a seamless experience for both clients and employees.

n

The Chance

n

As the Senior Administrator, you will oversee the day-to-day administration function while supporting key business operations across the firm. You'll work collaboratively with Directors, Managers and internal stakeholders to ensure the business runs efficiently and professionally.

n

This is a hands-on leadership role suited to someone who enjoys taking initiative, solving problems, improving processes and building strong relationships across all levels of an organisation.

n

Key Responsibilities

n

n
- Lead and support the administration function to ensure exceptional service delivery across the business
n
- Create a welcoming and professional client experience
n
- Oversee reception and front-of-house operations
n
- Maintain office facilities, equipment and workplace presentation
n
- Drive continuous improvement of administration processes, systems and procedures
n
- Process basic ASIC company changes
n
- Prepare and distribute client documentation through digital signing platforms
n
- Manage administrative inboxes and ensure timely responses
n
- Contribute to special projects and business initiatives as required
n

n

About You

n





You are an experienced administration professional who enjoys taking ownership and leading by example. You are highly organised, solutions-focused and confident working across multiple priorities in a fast-paced professional environment.

n

You will bring:

n

n
- Previous experience in a senior administration, office management or professional services support role
n
- Public practice experience
n
- Strong leadership capability and experience mentoring or guiding team members
n
- Excellent communication and stakeholder management skills
n
- Exceptional attention to detail and commitment to quality
n
- Advanced organisational and time management skills
n
- Strong Microsoft Office skills, including Word, Outlook and Excel
n
- Experience with BGL CAS 360 (highly regarded)
n
- Sound judgement and the ability to manage confidential information
n
- A proactive mindset with strong problem-solving abilities
n
- A genuine passion for delivering outstanding internal and external customer service
n

n

What's On Offer

n

This organisation genuinely invests in its people and provides an environment where employees can grow, develop and enjoy coming to work.

n

Benefits include:

n

n
- Annual remuneration reviews
n
- Career development and progression opportunities
n
- Ongoing learning and professional development support
n
- Collaborative and supportive leadership team
n
- Open and transparent feedback culture
n
- Flexible and supportive approach to work-life balance
n
- Social club events and team-building activities
n
- Employee Assistance Program
n
- Wellness initiatives including fresh fruit, quality coffee, flu vaccinations and monthly massages
n
- Employee referral bonus program
n
- Certified Great Place to Work employer
n

n

If you're looking for a role where you can make a genuine impact, take ownership of key business functions and join a professional, people-focused organisation, we'd love to hear from you.

n

At Mars, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

📌 Senior Administrator (Victoria)
🏢 Mars Recruitment
📍 Victoria