Job Description

An opportunity has become available for a Property Assets Support person within the Site Services Team. We are looking for a trustworthy individual to join our growing business, with this role ideally suited to an individual who
n has worked in a property related field including real estate, architecture or the construction industry. This role would also be suited to university students who are looking to gain experience in the quantity surveying /construction field.

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The role of the Property Assets Support person includes property inspections and face to face customer service
n with clients and property managers. The primary objective is to enhance the overall customer service experience
n by addressing issues promptly whilst maintaining high service standards and fostering long-term loyalty. We are
n looking for someone who is well presented, highly motivated, adaptable, eager to learn, has a great attitude and is
n willing to drive business growth through effective service delivery and sales initiatives.
n The role requires regular travel, to local and rural locations with some possible interstate travel on occasion;
n therefore, a level of flexibility is required to be successful.

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Your Role

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- Regular monitoring of Google calendar and Google Maps before attending a property Property Inspections of residential and commercial properties
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- Taking measurements of buildings through use of a laser measurer, measuring tape or measuring wheel
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- Gathering of information whilst conducting the property
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- Uploading of information, photos, floor plan sketches relating to each property inspection
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- Liaising with clients / property managers / tenants / property owners / builders, as required
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- Identifying sales opportunities during customer interactions, promoting additional services aligning with customer needs
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- Collaborate with internal sales, administration and technical teams to address customer needs
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- Local, Rural and Interstate travel, as required
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- Ensure adherence to safety protocols, regulations and company policies during all property visits and customer interactions
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- Secondary Tasks, as required
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Equipment Provided

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- Company vehicle provided
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- Company phone provided
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- Company uniform provided
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- All necessary equipment provided
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- PPE provided (Hard Hat, High-Vis Vest, Work Boots)
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Skills Required

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- Customer Service: Build loyalty through effective communication and excellent customer service
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- Organisation: Punctuality, organised and able to meet deadlines
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- Time-Management: Capability to move from task to task and maintain focus
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- Positive Communication: Written and verbal communication, demonstrating confidence and competence liaising at different levels
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- Spatial Awareness: Interpret 3D buildings into 2D drawings I.e. floor plan sketching
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- Attention to Detail: Meticulous attention to detail, maintaining a high level of accuracy
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- Problem Solving:



Ability to use common sense, think critically and have capacity to manage multiple tasks efficiently
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- Evaluation: Monitor and evaluate service delivery processes and identify areas for improvement
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- Teamwork: Capability to work autonomously, remotely and as part of a team
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- Adaptability: Adapting to varying environments and locations
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- Accountability: Commitment to delivering quality outcomes
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- Eager to Learn: A willingness to work hard and learn new skills
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- Presentable: Well presented, wearing appropriate uniform
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- Attitude: Show self-confidence and a good attitude
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Fine Print

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- Part-Time Position with the potential for Full-Time in the future
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- A valid Australian Drivers Licence is required
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- Customer Services Experience not essential but is desirable
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- Sales Experience is beneficial
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- Training and support provided to fulfil the role requirements
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- Opportunity to change roles within the business
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- Immediate start for the right person
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- Salary will be based on skills and experience
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Company Values

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Drive / Innovation / Accountability / Teamwork (DIAT)

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Employer Questions

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- Which of the following statements best describes your right to work in Australia?
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- Do you have a current and valid Drivers Licence?
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- Do you have any customer service experience?
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- Do you have any sales experience?
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- What is expected annual base salary / hourly rate?
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- How much notice are you required to give your current employer?
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- Do you have any experience in the property, architecture or construction industries?
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📌 Property Assets Support (Victoria)
🏢 MCG Quantity Surveyors
📍 Victoria