Job Description

Advanced Hair Studio – South Melbourne VIC

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For more than 50 years, Advanced Hair Studio has been a global leader in hair restoration, hair replacement and hair regrowth solutions. With more than 70 studios worldwide, we've built our reputation on innovation, exceptional client care and life-changing results.

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Every day, we help men and women regain their confidence through industry-leading medical and non-medical treatments. We are now looking for an enthusiastic, organised and customer-focused Receptionist to become the welcoming face of our South Melbourne studio.

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Receptionist (Part-Time)

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South Melbourne | 55.5 Hours Per Fortnight | Alternating Saturday Roster

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For more than 50 years, Advanced Hair Studio has been a global leader in hair restoration, hair replacement and hair regrowth solutions. With more than 70 studios worldwide, we've built our reputation on innovation, exceptional client care and life-changing results.

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Every day, we help men and women regain their confidence through industry-leading medical and non-medical treatments. We are now looking for an enthusiastic, organised and customer-focused Receptionist to become the welcoming face of our South Melbourne studio.

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About the Role

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As the first point of contact for our clients, you'll play an important role in creating a warm, professional and caring experience from the moment they walk through our doors or contact our studio.

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This is a varied position where no two days are the same. You will enjoy a mix of reception, administration and client service responsibilities while supporting our experienced management team.

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This is a permanent part time position working 55.5 hours per fortnight, across an alternating weekly roster. The role includes an alternating Saturday commitment, with every second Saturday rostered as an RDO.

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Roster & Hours

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The position follows a consistent fortnightly roster:

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Week One – Saturday Rostered

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- Monday: 9:00am – 2:00pm (5 hours)
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- Tuesday:



9:00am – 2:00pm (5 hours)
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- Wednesday: 9:00am – 2:00pm (5 hours)
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- Thursday: 9:00am – 3:00pm (5.5 hours)
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- Friday: 9:00am – 1:00pm (4 hours)
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- Saturday: 9:00am – 4:00pm (6.5 hours)
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Total: 31 hours

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Week Two – Saturday RDO

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- Monday: 9:00am – 2:00pm (5 hours)
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- Tuesday: 9:00am – 2:00pm (5 hours)
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- Wednesday: 9:00am – 2:00pm (5 hours)
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- Thursday: 9:00am – 3:00pm (5.5 hours)
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- Friday: 9:00am – 1:00pm (4 hours)
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- Saturday: RDO
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Total: 24.5 hours

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Fortnightly total: 55.5 hours

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Flexibility and reliability are important, particularly in relation to the alternating Saturday roster.

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Key Responsibilities

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- Welcome clients and provide a warm, professional first impression.
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- Manage appointments and perform general reception duties.
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- Answer incoming calls and respond to client enquiries with confidence and professionalism.
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- Provide administrative support to the clinical and management team.
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- Process payments and maintain accurate client records.
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- Coordinate day-to-day studio administration and ensure the reception area is organised and inviting.
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- Liaise with management and assist with a variety of administrative tasks as required.
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- Work independently while contributing positively to a supportive team environment.
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- Deliver an exceptional client experience at every opportunity.
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About You

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You are someone who enjoys working with people, thrives in a busy environment and takes pride in delivering outstanding customer service.

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To be successful, you'll have:

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- Previous experience in a receptionist, administration or customer service role (minimum 12 months preferred).
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- A friendly, confident and professional manner, both in person and over the phone.
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- Excellent written and verbal communication skills.
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- Strong organisational skills with the ability to prioritise competing tasks.
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- Experience processing payments and handling cash accurately.
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- Intermediate Microsoft Office skills, particularly Word and Excel.
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- High attention to detail and excellent time management.
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- The ability to maintain confidentiality and exercise discretion.
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- A proactive attitude and the ability to work both independently and as part of a team.
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- A genuine passion for helping people and creating positive client experiences.
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Experience within the medical, allied health, beauty or wellness industries is highly regarded but not essential.

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Why Join Advanced Hair Studio?

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When you join Advanced Hair Studio, you'll become part of a long-established international organisation that genuinely changes people's lives. We offer a supportive team environment where your contribution is valued, and you'll have the opportunity to build lasting relationships with both clients and colleagues.

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We offer:

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- Permanent part-time employment with a consistent fortnightly roster.
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- 55.5 hours per fortnight, including an alternating Saturday roster.
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- A supportive and friendly team culture.
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- Comprehensive training and ongoing support.
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- The opportunity to work with an industry leader that has been transforming lives for over 50 years.
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- A convenient South Melbourne location.
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- The opportunity to make a genuine difference in the lives of our clients.
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Join Our Team

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If you are looking for a rewarding reception role where exceptional customer service is valued and every day brings the opportunity to make a positive difference, we would love to hear from you.

📌 Receptionist Part Time (Victoria)
🏢 Advanced Hair Studio
📍 Victoria