Job Description

My client a large National Transport Company is seeking a reliable, genuine, hardworking and experienced Administration all-rounder to provide efficient day-to-day administration support at their Underwood Depot. The successful applicant will have the ability to learn quickly, demonstrate a willingness to undertake any task at hand, and have excellent problem solving and time management skills.

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KEY RESPONSIBILITIES

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- Investigate service discrepancies by reviewing truck footage and liaising with customers to determine an outcome
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- Provide general administrative support across all departments
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- Capability to understand systems, processes, and procedures
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- Manage incoming and outgoing correspondence ensuring timely responses, appropriate follow up, escalations and preparing outgoing correspondence as required
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- Assisting with answering inbound calls as required
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- Assisting with making outbound notice calls to customers as required
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- Other general administration duties as requested
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THE CANDIDATE

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- Willingness to learn all aspects of administration to assist departments where required
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- Ability to multi-task
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- Exceptional attention to detail
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- Demonstrated relevant experience in a similar role
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- Well-developed time management skills to achieve proficiency and effectiveness in managing the workload and priorities and meeting deadlines
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- Proficiency with Microsoft Office suite of programs and the ability to develop proficiency with the in-house corporate systems
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- Well-developed people and relationship skills with demonstrated ability to work in a team environment, communicate effectively at all levels within the organisation, contribute to a positive work setting and with a strong focus on provision of quality customer service
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- Ability to work 9.00 am to 5.00 pm Monday to Friday
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BENEFITS

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- Large National Company
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- A safe & professional working environment
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- Career development, training and growth opportunities
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- Essential services industry - stability
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- Full time, permanent role
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Applicants must have full work rights for Australia to be considered for the position.

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Note- Due to the volume of applications received, only shortlisted candidates will be contacted.

📌 Administration Assistant (Queensland)
🏢 Freelance Recruitment
📍 Queensland