About Us

The Pink Group is a leading provider of specialist services across Australia and the South Pacific. We work with a diverse client base, including government agencies and residential customers, and are known for our high standards of service delivery and positive team culture.

We offer a skilled yet relaxed working setting, with a strong focus on supporting and developing our people.

About the Role

We are seeking a motivated and customer-focused Administration Assistant / Customer Service Agent to join our Head Office team in Caringbah.

This is a key role within our Service and Operations team, where you will coordinate field technicians, support customers, and help ensure smooth day-to-day service delivery across our operations.

Key Responsibilities
Schedule and coordinate field service technicians
Manage service bookings and job scheduling systems
Respond to customer enquiries via phone and email
Provide administrative support to the Service and Operations team
Maintain accurate records and documentation




Ensure services are delivered efficiently and on schedule
Deliver a professional and friendly customer experience

About You

To be successful in this role, you will be:
Highly organised with strong attention to detail
A confident communicator with excellent customer service skills
Tech-savvy and comfortable learning new systems
Able to multitask and prioritise in a fast-paced environment
Professional in presentation with a friendly phone manner
Reliable, honest, and a strong team player

Desirable (but not essential):
Previous administration or service coordination experience
Experience in the pest control or service industry

What We Offer
Monthly KPI-based bonus
Ongoing training and mentoring
Supportive team environment
Long-term career growth prospects
Stable, full-time position with a growing company

📌 Administration Assistant / Customer Service Agent Caringbah (Australia)
🏢 Veryan Management
📍 Australia