Job Description

About us

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At Healthdirect Australia, we help Australians access trusted health information, advice and care through our national virtual health services.

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About the opportunity

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The National Health Services Directory (NHSD) is a joint initiative of Australian governments, delivered by Healthdirect Australia, enabling health professionals and consumers to access reliable and consistent information about health services. We are seeking a Data Analyst to strengthen forecasting, analytics, reporting and data management for the NHSD. You will deliver insights that improve data quality, operational performance and decision-making, while supporting BI capability and data-driven improvements across the service.

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Key Responsibilities

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- Develop forecasting frameworks and predictive models to support routine analysis, recommendations and business decision-making.
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- Analyse trends, identify new data items and work with stakeholders to incorporate them into BI systems and reporting.
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- Maintain the accuracy, integrity and usability of NHSD data through effective data management, engineering and source review practices.
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- Develop reports and dashboards that provide timely analysis of data quality, service performance and customer needs.
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- Collaborate with internal and external stakeholders to provide insights that support service efficiency, effectiveness and continuous improvement.
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About You

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You are an experienced data analyst who turns complex datasets into clear, actionable insights and can influence stakeholders through sound analysis and judgement.

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What you'll bring to the role

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- 5+ years' experience in data modelling, extraction, reporting, dashboarding and working with complex relational datasets.
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- Experience with Python, advanced Excel, statistical modelling and analytical methods.
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- Experience or knowledge of AWS and BI tools such as Qlik.
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- Proven ability to prepare and present analysis directly to customers and stakeholders.
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- Tertiary qualifications in mathematics, statistics, science, engineering, business, economics or a related field.
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- Experience or knowledge of Databricks is desirable.
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Why join Healthdirect

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We are committed to creating a culture where you can bring your whole self to work. Our benefits include:

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- Versatile work arrangements (2 days per week in office, pro-rated for part time employees);
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- 14 weeks company Paid Parental Leave for both parents;
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- Multi-dimensional wellbeing program that is run by our people for our people;
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- Individual curated learner journeys to support you to expand your capabilities and unlock your talent.
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To find out more about Healthdirect and our vision for a healthier Australia, visit about.healthdirect.gov.au.

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As an Equal Chance Employer, we value diverse cultures, perspectives, skills and experiences.

📌 Data Analyst (New South Wales)
🏢 Healthdirect Australia
📍 New South Wales