Job Description

Administration Traineeship (Victorian State Government)

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NECA Education and Careers – Melbourne VIC

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Launch your career in a professional and rewarding setting. NECA Education & Careers, in partnership with a Victorian State Government department, is seeking an enthusiastic and motivated individual to undertake a Business Administration Traineeship while gaining valuable workplace experience and a nationally recognised qualification.

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About the Opportunity

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The Youth Employment Scheme (YES) provides young people with a 12-month entry-level position within the Victorian Public Service while completing a Certificate III or IV in Business. This unique opportunity combines practical workplace experience with formal training, allowing you to build valuable skills and establish a strong foundation for your future career.

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Based full-time in the Melbourne CBD, you will join the Juries team, providing administrative and customer service support throughout the jury selection and management process.

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Key Responsibilities

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Working Monday to Friday, 8:30am to 5:00pm, your duties will include:

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- Support the delivery of jury services by assisting prospective jurors throughout the court process and confirming their eligibility and availability for jury service.
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- Managing enquiries via phone, email, face-to-face interactions, and service counters.
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- Managing and maintaining accurate administrative records and documentation.
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- Guiding jurors throughout the court environment and directing them to appropriate locations.
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- Delivering jury orientation presentations and information sessions.
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About You

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To be successful in this role,



you will demonstrate:

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- A professional and mature approach to handling sensitive and confidential information.
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- Previous customer service experience, ideally in retail, hospitality, or other public-facing environments.
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- Confidence in dealing with challenging situations and a diverse range of people.
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- An interest in building a career within the public service or court system.
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- Strong verbal communication skills and confidence presenting information to small groups.
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- Excellent attention to detail, organisational skills, and the ability to prioritise tasks and meet deadlines.
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- Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
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Please note that successful applicants will be required to complete a National Police Check and any other pre-employment screening requirements relevant to the role.

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This traineeship is funded through the Victorian Government's Youth Employment Scheme (YES). Applicants must meet the program's eligibility criteria. For further information, please visit: https://www.youthcentral.vic.gov.au/jobs/work-experience-apprenticeships-internships/apprenticeships-traineeships/victorian-government-traineeships

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What's In It For You?

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- Full-time employment (38 hours per week).
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- Earn while you learn and gain a nationally recognised Certificate III or IV in Business.
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- Ongoing mentoring, training, and support throughout your traineeship.
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- The chance to develop highly transferable administration, communication, and customer service skills.
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- A strong foundation for future career opportunities within the public sector.
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📌 Administration Traineeship (Victorian State Government) (Victoria)
🏢 NECA Education and Careers
📍 Victoria