Job Description

Operations Coordinator - Customer Service, Planning,

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This role is an exciting opportunity to join Westernport Roadlines, based in Koo Wee Rup, proudly part of the Dineen Group of Companies.

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Westernport Roadlines provides bus transportation services to a large customer base across Melbourne's outer south-eastern suburbs and into the Gippsland region. Our services include school bus operations, rail replacement services, and charter work.

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Operations Coordinator

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Westernport Roadlines – Koo Wee Rup

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This role is an exciting opportunity to join Westernport Roadlines, based in Koo Wee Rup, proudly part of the Dineen Group of Companies.

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Westernport Roadlines provides bus transportation services to a large customer base across Melbourne's outer south-eastern suburbs and into the Gippsland region. Our services include school bus operations, rail replacement services, and charter work.

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About the Role

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As an Operations Coordinator, you will play a key role in supporting the day-to-day operations of the business. Your responsibilities will include:

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- Coordinating staff and vehicle utilisation
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- Managing customer enquiries and day-to-day operations
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- Supporting HSE compliance
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- Coordinating off-site vehicles attending site for routine servicing or maintenance
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- Ensuring operational and compliance requirements are met at all times.
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This is a full-time position, generally worked Monday to Friday for eight hours per day. Some flexibility may be required from time to time, and you will also be part of a rotating on-call roster.

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The role is based at our Koo Wee Rup depot, working closely with members of our operations team across the wider network.

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About You

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To be successful in this role, you will be:

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- Highly organised, with robust planning skills
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- Problem solving
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- Comfortable working under pressure in a fast-paced environment
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- Confident with an engaging and professional telephone manner
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- Able to build strong working relationships
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- Willing to learn, be part of a team, and contribute to a growing business
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Most importantly, we are looking for someone with a positive attitude who is eager to develop and grow with the company.

📌 Operations Coordinator - Customer Service, Planning, (Victoria)
🏢 Westernport Roadlines
📍 Victoria