Job Description

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- Academic Support Unit | UniSC Sunshine Coast Campus, Sippy Downs
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- Level 7 $105,843 - $115,703 p.a., plus up to 17% employer superannuation
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- Full-time (36.25 hours per week), Fixed-term appointment until Feb 2027
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The Opportunity

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As Project Support Coordinator, you'll play a central role in coordinating the successful delivery of the project from planning through to implementation. Working closely with stakeholders, subject matter experts and project teams, you'll help drive project outcomes, lead change and communication activities, and ensure staff are supported throughout the transition.

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This is an opportunity to contribute to a project with real organisational impact while applying your expertise in project management, business improvement and change delivery. Whether your experience comes from higher education, healthcare, government or another complex organisation, you'll find a welcoming environment where your skills can make a meaningful difference.

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You will

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- Coordinate and support the planning, implementation and successful delivery of the Clinic Practice Management System, ensuring project activities, documentation, governance, risk, reporting and assurance requirements are effectively managed in accordance with the UniSC Project Management Framework and relevant University policies and procedures;
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- Lead and coordinate the change management, communication and stakeholder engagement activities associated with the implementation, including change impact assessments, communication and implementation plans, and training and support; and
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- Identify and deliver opportunities to improve ASU and School processes, systems and services through research, analysis, process redesign and continuous improvement, applying best practice approaches to enhance operational effectiveness,



governance and the student and customer experience
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About you

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You're an organised and proactive project professional who enjoys bringing people together to achieve shared outcomes. You can balance competing priorities, navigate complex stakeholder environments and communicate confidently with diverse audiences, while coordinating project activities, analysing business processes, facilitating change and supporting end users through new system implementations. Most importantly, you're motivated by the opportunity to deliver meaningful organisational improvements that support education, healthcare and community outcomes.

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You will possess:

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- Demonstrated experience in end‐to‐end project delivery, including analysis, requirements gathering, solution development, and implementation using recognised project management frameworks and toolsets (e.g. ServiceNow, Case Management, Microsoft 365);
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- Demonstrated experience in change management delivery using recognised change methodologies, including the development and implementation of change management plans and communication strategies;
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- Strong understanding of organisational change processes and the ability to assess change impacts and prepare staff for new systems, policies, or processes;
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- Experience implementing and improving systems and business processes in a university or similarly complex environment;
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- Strong business analysis capability, including the ability to research, evaluate options,



prepare documentation, and recommend business process improvements;
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- Excellent interpersonal and communication skills, including confidentiality, diplomacy, active listening, and productive relationship building with stakeholders; and
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- Demonstrated adaptability and agility, with the ability to quickly take on new initiatives and respond to changing operational requirements.
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Don't meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

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UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to prospect and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at [email protected] or call +61 7 5430 2830.

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Our Culture & Benefits:

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- Our collaborative, passionate and welcoming culture is what really sets us apart.
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- Modern teaching & research facilities.
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- Professional development and career pathway opportunities.
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- We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of theScience in Australia Gender Equity (SAGE)initiative.
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- Versatile work arrangements & generous leave options.
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- Salary packing options + 17% Super.
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- EAP, fitness passport & discounted private health.
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📌 Project Support Coordinator - Internal Only (Queensland)
🏢 UniSC Careers
📍 Queensland