Job Description

Citymed Medical Centre – South Melbourne VIC

n

As the first point of contact for our patients, you will play an important role in creating a positive and caring experience.

n

Key responsibilities

n

n
- Greeting patients in a friendly and professional manner
n
- Answering telephone calls and managing patient enquiries
n
- Booking, confirming and changing appointments
n
- Processing Medicare claims, private fees and payments
n
- Managing patient registrations and medical records
n
- Scanning, emailing and handling incoming correspondence
n
- Communicating with doctors, nurses, specialists and other healthcare providers
n
- Maintaining patient privacy and confidentiality
n
- Completing general reception and administrative duties
n
- Helping the clinic run efficiently throughout the day
n

n

About you

n

n
- Has previous medical reception or healthcare administration experience
n
- Has excellent communication and customer-service skills
n
- Is organised,



dependable and able to manage a busy reception area
n
- Has good computer and administrative skills
n
- Can work calmly and professionally under pressure
n
- Works well independently and as part of a team
n
- Understands the importance of patient confidentiality
n
- Has a positive attitude and strong attention to detail
n

n

About us

n

CityMed Medical Centre is a busy, contemporary mixed-billing clinic located in the heart of South Melbourne. Our team includes experienced GPs, nurses, receptionists, allied health professionals and visiting specialists.

n

Competitive pay of $30–$33 per hour plus super, depending on experience

n

A friendly, respectful and supportive team

n

A modern clinic in a convenient South Melbourne location

n

Training and opportunities to develop your medical administration skills

n

A varied role within a growing multidisciplinary medical centre

📌 Medical Administration (Victoria)
🏢 CityMed Medical Centre
📍 Victoria