Job Description

The Opportunity

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Bring your professionalism, energy and organisational strength to one of ISS's high‐profile client workplaces in Brisbane. We are seeking a proactive and tech‐confident Workplace Facilities Assistant to support the smooth day‐to‐day operation of our client's office and deliver an exceptional workplace experience for employees, visitors and senior executives.

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This role combines reception support, workplace presentation, facilities coordination, AV and meeting room support, and event assistance — perfect for someone who enjoys variety, takes pride in creating a polished environment, and thrives in a corporate setting.

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We are seeking a reliable and customer‐focused Workplace Facilities Assistant to support day‐to‐day office operations across a professional corporate environment. This role is part of a high‐performing Workplace team and is responsible for ensuring the office remains safe, presentable, and well‐supported for employees, visitors, and stakeholders.

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Role Responsibilities

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- Office operations — Resolve daily workplace issues and escape where appropriate.
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- Workplace presentation — Maintain cleanliness across office, kitchen, and shared spaces.
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- Supplies management — Order, restock, and monitor consumables and office supplies.
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- Meeting & event support — Set up rooms, move furniture, organise catering, and maintain room tidiness.
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- Reception coverage — Provide front‐of‐house support including calls, visitor management, and courier handling.
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- Vendor coordination — Liaise with building management and external service providers.
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- Safety & emergency roles — Act as First Aid Officer and Evacuation Warden.
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- AV support — Assist with basic meeting room technology and troubleshooting.
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- Perform additional duties as directed by the Workplace Facilities Manager.
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About You

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- Experience in a corporate or qualified environment
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- Strong organisational skills and a proactive work ethic
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- Professional presentation and communication skills
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- Customer‐service mindset with the ability to build strong relationships
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- Proficiency in Microsoft Office
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- General knowledge of IT systems and workplace technologies and AV Troubleshooting
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- Ability to prioritise tasks and manage time effectively
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- Physically capable of performing manual tasks (e.g., furniture movement)
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Leadership & Culture Alignment

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We seek individuals who demonstrate:

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- Curiosity — A willingness to learn, innovate, and explore better ways of working
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- Accountability — Ownership of outcomes and commitment to service excellence
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- Collaboration — Engagement with diverse perspectives and contribution to a positive team culture
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- Human‐centric thinking — Empathy, adaptability, and a focus on people‐first service delivery
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Our Commitment: ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

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Learn more about ISS in Australia and New Zealand on our website.

📌 Facilities Assistant (Queensland)
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📍 Queensland