Job Description

Toolkwip Pumps | Knoxfield, VIC | $75,000-$90,000 + Super | Full Time

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LOVE VARIETY? HAVE A HIGH CARE FACTOR? TAKE PRIDE IN DOING THINGS WELL?

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Some people like a job where every day looks the same.

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This isn't that job.

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At Toolkwip Pumps, we're looking for a Business Support Coordinator who loves being useful, enjoys variety and gets genuine satisfaction from making sure things are done properly.

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You'll be the person who notices what needs doing, follows things through and helps keep customers, administration and the wider business moving.

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If you have a naturally high care factor, high standards and love being the person others can rely on, we'd like to meet you.

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WHY TOOLKWIP?

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Toolkwip Pumps is an established family business providing pumping solutions across pumps, hoses, pontoons, fittings, systems and accessories.

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And working for a family business can be different.

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Your contribution is visible. Your work matters. And when you do a great job, people notice.

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You're not disappearing into a huge corporate structure. You'll work closely with the Managing Director and across sales, operations, procurement and the wider Toolkwip team.

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It's a business where you can take ownership, learn, grow and make a genuine contribution to how things get done.

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You'll join a good team culture where great performance is recognised and rewarded.

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At Toolkwip, three values are particularly important in how people work together and serve customers:

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Honesty & Integrity

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Performance Excellence

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Teamwork

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WHAT WILL YOU ACTUALLY DO?

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Plenty - and that's the attraction.

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This is a varied coordination role covering:

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Customer service and responding to enquiries

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Sales order entry and invoicing

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Monitoring and coordinating the sales inbox

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Freight administration and follow-up

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Debtor administration and customer payments

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Month-end administration and reconciliations

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Customer and supplier compliance

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Business reporting

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Reception and customer meet-and-greet

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Office coordination and supplies

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Stocktake administration

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Supporting incoming service and repair jobs

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Keeping records, systems and documentation accurate

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Helping sales, operations, procurement and management wherever good coordination is needed

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You won't necessarily be doing everything at once - but you will become an important go-to person who helps keep the business organised and moving.

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WHO ARE WE LOOKING FOR?

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Experience matters, but how you work matters just as much.

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We're looking for someone who:

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Has a high care factor - you genuinely want to help

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Takes pride in producing work to a high standard

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Is organised, accurate and detail-focused

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Doesn't like leaving loose ends

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Is proactive rather than waiting to be told every next step

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Communicates confidently and professionally

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Can juggle competing priorities without losing the detail

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Enjoys helping customers and colleagues

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Is comfortable with systems, spreadsheets and numbers

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Takes ownership and follows things through

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Looks for ways to make things work better

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Values being part of a team where everyone contributes

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You might come from administration, customer service, accounts support, sales administration, operations support or a similar coordination role.

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We're less interested in the perfect job title on your CV and more interested in finding someone with the attitude, capability and care factor to become an important part of Toolkwip.

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WHAT'S ON OFFER?

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Salary: $75,000-$90,000 + Super, depending on experience
n Location: Knoxfield, Victoria
n Days: Monday to Friday
n Hours: Flexible around approximately 8:00am-4:30pm or 8:30am-5:00pm
n Employment: Full time

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Most importantly, this is an prospect to join an established family business where you can contribute, be valued, learn and grow.

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Toolkwip's promise to its customers is:

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Pumping Solutions That Are... Simply Better.

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We're looking for someone who brings that same philosophy to their work.

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Someone who cares.

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Someone who takes pride in getting things right.

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Someone who enjoys helping others.

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And someone who wants to go home at the end of the day knowing:

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"I got a lot done today - and I made a difference."

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We'd love to hear from you.

📌 Business Support Coordinator (Victoria)
🏢 My People Group
📍 Victoria