JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Shaping the future of real estate for a better worldAt JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.What this opportunity involves:The Concierge/Lobby Host will assist the Workplace Coordinator with operational activities in front of house, accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Lobby Host is also required to provide administrative support to the team when required. You will be based Front of House with support from the Workplace Coordinator. This a dynamic role and no two days are the same. This is not a typical front of house role, you will be actively engaging with stakeholders, assisting in events and providing a strong front of house service to all staff and clients.Key Responsibilities include:Greeting clients and providing an excellent customer service: name badges, offering tea & coffee, escorting to meeting roomAnswer incoming callsMeet and greet to all staff, clients and vendorsManage access badgesEnsuring consumables are maintained and stocktake regularly carried outAssist with meeting room requirements (booking / moving furniture / reoccurring events)Participate as a key team member during emergency situationsAssist with the distribution of couriers and mailProcess requests for car parkingOversee new starters: Access Badges, Parking, Inductions, Lockers, LaptopsWork alongside Workplace Manager and Workplace Coordinator for facility related issues, induction contractors and escorting where required.Proactively maintain documentation for front of house via SharePoint and internal systemsDaily inspections of site ensuring all rooms and client zone remain clear and clutter free.Assist the Workplace Coordinator with general admin tasks on reception.Partnering with the Client/Stakeholder(s)Proactively engage stakeholders to ensure that on site client’s expectations are metBuild and develop effective client / stakeholder relationships across multiple levels of the organisationKeeping the numbers in checkActively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the JLL Code of EthicsEnsure financial processes are always followed.Ensuring everyone stays secure.This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules.Keeping an eye on the Site & OperationsRecommend continuous quality improvement practices and implement Industry Best Practice operationsImplement building procedures and performance measures and ensure they are always maintained.Assisting on site with stock take / replenishAble to work autonomously and efficiently without supervisionServes as the key point of contact and ensures continuity of workplace operations during the absence of the Facilities Site LeadLimiting Risk to JLL & the ClientEnsure the JLL Operational Risk Management (ORM) program is implemented and maintained.Ensure disaster recovering and business continuity plans are implemented and maintainedEnsure escalation procedures and incident reporting procedures are implemented and maintainedFollow established escalation procedures and incident reporting proceduresAdhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures, and strategies.Event ManagementWork alongside the Experience Ambassador/Workplace Coordinator and PAs to manage events for the office, as well as liaising with Concierge for ANZ wide eventsFacilitating delivery of catering and event equipmentManage room set ups.Managing calendar invitesEnsuring event space is organised and prepared in advanceName tags and all HSE requirements met.Managing IT AssetsManage hardware assets as they arrive / keep track of the records whilst working alongside ITReceiving goods and distributing amongst the teamFollowing client procurement and supply guidelinesSounds like you? This is what we’re looking for:A motivated self-starter with a proven track record of successfully delivering best practice and quality to their client.Proactive with a keen eye for detail and the ability to balance multiple priorities.Possess a can-do attitude with proven ability to build and maintain relationships.A strategic thinker who can deal with ambiguity and solve complex problems effectively.Knowledge of local occupational health and safety requirementsKnowledge of vendor management for specialized servicesHas a basic understanding of Facilities services with soft or hard services.Strong administrative skillsFixed term role for 9 monthsBenefits:Great employee discounts off fitness,



wellbeing & other renowned brands18 weeks paid maternity leavePrivate Health Insurance DiscountsActive Social ClubEmployee assistant programNovated Lease for EV carsPaid time off for volunteer workCareer Opportunities with Australia's #1 Commercial Real Estate firmPremium officesWhat you can expect from us:As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.Apply today, quoting job reference number REQ535175If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive advantages package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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📌 Lobby Host (North Sydney)
🏢 Jones Lang Lasalle
📍 North Sydney