Job Description

Retail + E-Commerce Assistant (Fashion Eyewear, Hourly)

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Shade Files Eyewear is an alternative eyewear e-commerce and retail business, representing some of the worlds best emerging and independent eyewear brands. As the business continues to expand, we are seeking a retail and e-commerce assistant to help support the team on a casual basis.

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The role will start with 2-3 days per week (including weekends) helping with both online and in-store sales & fulfilment. Applicants must have retail, sales or customer service experience & be tech literate.

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Following an onboarding stage, the position has the potential to grow into something more permanent for the right fit.

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Fulfil online orders and oversee couriers

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Serve in-store customers and help with enquiries

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Help customers over phone or email

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Provide friendly and knowledgeable support

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Maintain the overall appearance & cleanliness of the shop.

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Receive and manage incoming stock

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Requirements

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Possess a friendly and outgoing can-do attitude!

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A real team player, working together in a fun and friendly atmosphere.

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Computer & email skills to help with online orders and enquiries

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Interest in fashion and aesthetics

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Adaptable schedule; must be available to work both Saturdays and Sundays and 1-2 days during the week to start

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Comfortable working both alone and with others

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Bonus

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Some knowledge of optical retail would be a bonus, but otherwise an interest in learning about it is required.

📌 Retail & Ecommerce Sales Assistant (Victoria)
🏢 Shade Files Eyewear
📍 Victoria