Job Description

At Quinn & Co. Eyecare, we are passionate about eye health and helping others see the world more clearly. We are currently seeking a qualified Optical Dispenser, or an experienced Optical Assistant looking to take the next step in their career, to join our team full-time.

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If you're passionate about delivering exceptional patient care, have a keen eye for style, and enjoy helping people achieve their best vision, we'd love to hear from you.

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Company Overview:

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Quinn & Co. Eyecare is a leading optometry practice dedicated to providing comprehensive eye health services and high-quality eyewear to our valued patients. We pride ourselves on delivering personalised care and ensuring our patients have access to the latest optical technologies and lens innovations.

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Our friendly and professional team is committed to creating a positive and supportive environment for both staff and patients, where clinical excellence and outstanding customer service go hand in hand.

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Job Responsibilities:

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- Assist patients with spectacle and sunglass frame selection, taking into account prescription requirements, lifestyle needs, facial features, and personal style.
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- Provide expert advice on lens options, coatings, and optical products to achieve the best visual outcomes for patients.
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- Accurately interpret optical prescriptions and perform dispensing measurements, including PDs, heights, and frame fitting requirements.
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- Order and track lenses, frames, and optical products while liaising with laboratories and suppliers.
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- Conduct frame adjustments, repairs, and troubleshooting to ensure optimal fit,



comfort, and performance.
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- Verify completed spectacles against prescriptions and quality standards prior to collection.
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- Assist patients with spectacle collections and provide education on lens care and adaptation.
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- Support inventory management and merchandising of frames and sunglasses.
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- Work collaboratively with optometrists and support staff to deliver an exceptional patient experience.
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- Contribute to the smooth day-to-day operation of the practice.
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Qualifications & Experience:

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- Previous experience in optical dispensing or optical retail is essential.
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- Sound understanding of spectacle lenses, frame fitting, and optical dispensing principles.
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- A passion for lifestyle dispensing and helping patients find the best visual solutions for their individual needs, work requirements, hobbies, and lifestyle.
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- Confident discussing and recommending premium lens options, coatings, occupational eyewear, sunglasses, and multiple-pair solutions.
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- Commercially minded, with the ability to identify opportunities to enhance patient outcomes through personalised recommendations and product solutions.
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- Strong sales and relationship-building skills,



with a genuine belief that great dispensing combines exceptional patient care with outstanding product knowledge.
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- Outstanding communication and interpersonal skills, with the ability to build trust and rapport with patients of all ages.
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- Strong attention to detail and commitment to accuracy.
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- Well organised and able to manage multiple tasks effectively in a busy practice environment.
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- Comfortable working in a fast-paced setting while maintaining a calm, professional, and positive approach.
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- Good computer skills, including experience with practice management software and Microsoft Office applications.
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- Demonstrates a growth mindset and willingness to continue learning and developing professionally.
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What's in it for you?

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Join a growing independent optometry group that values its team members as much as its patients and encourages everyone to prioritise their health, family, and work/life balance.

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For those looking for purpose and a rewarding career, you'll enjoy making a genuine difference in people's lives through improved vision and eye health. If career progression, professional development, and the opportunity to work with a supportive and experienced team appeal to you, we'd love to meet you.

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Remuneration: $60,000-$65,000 plus Superannuation, negotiable based on qualifications and experience.

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Quinn & Co. Eyecare values diversity and is an equal opportunity employer. We appreciate all applications, and all candidates will be contacted and notified of the outcome of their application.

📌 Optical Dispenser (Victoria)
🏢 Quinn Eyecare
📍 Victoria