Job Description

Administration Support & Appointment Setter

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Worrells is seeking an enthusiastic and professional Administration Support & Appointment Setter to join our NSW/ACT team. This is an exciting opportunity to work closely with our Principals, playing a key role in supporting business development, coordinating appointments, delivering events and providing marketing administration.

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If you're someone who enjoys variety, thrives in a quick-paced environment and takes pride in keeping things organised while helping others succeed, we'd love to hear from you.

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About Worrells NSW/ACT

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Worrells is one of Australia's leading insolvency and restructuring firms, recognised for delivering practical solutions and exceptional service to small-to-medium enterprise market.

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Our people are the heart of our business. We pride ourselves on our transparent, authentic culture where everyone is supported to succeed. We combine industry-leading systems with a collaborative team environment, giving our people flexibility, development and opportunities to build rewarding careers.

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About the Role

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Reporting to the Practice Manager and working closely with the Marketing team and our Principals, this role is responsible for providing high-quality business development and administrative support.

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You'll become the central point of coordination for Principal meetings, client and referral activities, and marketing support, ensuring everything runs efficiently behind the scenes.

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You'll be engaging with warm contacts,



referral partners and professional networks to coordinate appointments and strengthen existing relationships.

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Key Responsibilities

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Coordinate and book business development meetings for NSW/ACT Principals.

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Build and maintain professional relationships with referral partners and key stakeholders.

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Keep CRM records accurate, up to date and prepare business development reports.

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Provide administrative support to Principals, including diary management and follow-up activities.

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Assist with the coordination of seminars, webinars, conferences and networking events.

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Support the marketing team with CRM administration, mailing lists and event communications.

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Contribute to business development initiatives and identify opportunities to strengthen client and referral relationships.

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About You

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We're looking for someone who enjoys working with people, loves being organised and has the confidence to build relationships over the phone.

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You'll be proactive, adaptable and able to juggle multiple priorities while maintaining exceptional attention to detail.

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You'll ideally bring:

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Previous experience in administration, executive support, appointment setting or business development support.

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Experience supporting multiple stakeholders in a skilled services environment.

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Strong Microsoft Office skills (Word, Excel, Outlook and PowerPoint).

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Experience using CRM systems such as Salesforce, HubSpot, SugarCRM or similar.

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Excellent organisational and time management skills.

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Strong written and verbal communication skills.

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High attention to detail and accurate data entry skills.

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Confidence speaking with senior professionals by phone.

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Ability to work independently while contributing positively to a collaborative team.

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Your Profile

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You are someone who is:

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Professional, friendly and confident on the phone.

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Highly organised and self-motivated.

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A strong communicator with excellent interpersonal skills.

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Comfortable learning new technology and systems.

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Reliable, positive and customer-focused.

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Able to manage competing priorities with minimal supervision.

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Why Join Worrells?

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At Worrells, you'll enjoy much more than just a great job.

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We offer:

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Ongoing professional development and training.

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Industry-leading systems and technology.

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A collaborative, supportive team environment.

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Career progression opportunities within a growing national business.

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A comprehensive Employee Assistance Program and wellbeing initiatives.

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Attractive paid parental leave.

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Regular social events and team-building activities.

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A workplace where your ideas, contribution and development are genuinely valued.

📌 Administration Support & Appointment Setter (New South Wales)
🏢 Worrells
📍 New South Wales