ITEC Group Australia is seeking a Service Delivery Manager to lead end-to-end coordination for SIL and community programs in Mackay. Provide protected, compliant, person‑centred services and manage rostering and after‑hours escalations, while building strong stakeholder relationships.
You will connect frontline teams with participants and their representatives, support growth, and ensure sustainable service delivery under NDIS standards and SCHADS obligations.
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📌 Service Delivery Manager: SIL & Community Programs (Erakala)
🏢 Itec Group Australia
📍 Erakala
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