Job Description

Introduction /n

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We are seeking a professional, friendly, and highly organised 'Client Floor Coordinator' to become the welcoming face of our Brisbane office.

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You will play a vital part in ensuring the smooth day-to-day operation of the office. As the first point of contact for clients, visitors, and callers, you will also play a critical role in creating a positive and seamless experience for everyone who interacts with our firm.

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About Us:

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Moore Australia is a member of the Moore Global network. With firms across Australia, locally we have 26 Partners and more than 220 team members across Queensland and Northern New South Wales.

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We provide a comprehensive 360 degree range of audit, business, tax, accounting and consulting services. Working with a diverse portfolio of privately owned businesses, high net wealth individuals, ASX listed companies, not for profit entities and more, we support clients across Australia and internationally with a tailored, commercial approach.

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Through Moore Global, you will tap into 37,000+ professionals across 116 countries, within a network recognised as Network of the Year at the International Accounting Forum and Awards 2025.

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Key Responsibilities:

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- Greet clients and visitors in a professional and welcoming manner

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- Answer and direct incoming telephone calls

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- Liaise with clients and team members across the business

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- Manage meeting room bookings for our tenancy and associated sub-tenancies

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- Process incoming and outgoing mail and courier deliveries

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- Open, sort, distribute, scan, and save incoming correspondence

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- Maintain accurate electronic filing and document records

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- Provide general administrative support to the wider team

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- Assist with meeting and boardroom preparation when required

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- Support office projects, including document scanning and records management activities

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- Ensure reception and client areas are maintained to a professional standard at all times

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About You:

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- Previous experience in client services/reception or administrative work in a professional services firm is highly regarded, but not essential

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- Professional, personable, and confident interacting with clients and stakeholders

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- Ability to multitask and manage competing priorities effectively

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- Adaptable and quick to learn new systems & processes (previous experience with Microsoft Suite is preferred)

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- An excellent communicator with a customer-focused approach and strong attention to detail

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What We Offer:

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- An extensive National and Global network of expertise (including access to our Global training hub!)

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- Career progression pathways in our corporate services team

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- Option to join our Social Club and enjoy activities every quarter (bowls, sports games, 'yacht club', escape rooms and more!)

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- Extremely friendly and supportive culture with lots of opportunity for cross-collaboration

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- Brand new office renovations with top-of-the-range facilities in our Eagle Street offices

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- Firmwide celebrations twice yearly (End of Financial Year and Christmas) and ad hoc firm events (such as Riverfire, Melbourne Cup etc.)

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- Exclusive lifestyle and wellbeing perks & discounts

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- Six-monthly performance reviews to help you achieve your goals sooner

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To Apply:

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Please click Apply and submit your cover letter outlining how you meet the key requirements of the role, along with your current CV detailing your work history and qualifications.

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For a confidential discussion about this role, please contact the HR Team on .

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Helping you thrive in a changing world

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📌 Receptionist Administrative Assistant (Townsville)
🏢 MAQNNSW ELMO HR System
📍 Townsville