Transport Administration Officer PM Shift

Join One of Australia's Fastest Growing Logistics Businesses

At CRL Express, we're not your typical transport company. Since 2018, we've grown rapidly by delivering exceptional service, innovative logistics solutions, and creating a workplace where our people genuinely enjoy coming to work. From road freight and warehousing to national linehaul, air freight, and third-party logistics, we're building something special across Australia.

We're looking for a highly organised and detail-focused Transport Administration Officer to join our Operations team on the PM shift. If you thrive in a fast-paced transport environment and enjoy a mix of administration, compliance, customer service, and operational support, we'd love to hear from you.

About the Role

Reporting to the Transport Operations Manager, you will play a critical role in ensuring our linehaul and transport operations run efficiently, compliantly, and on schedule. You'll be the link between customers, drivers, agents, and operational teams, helping keep freight moving across the country.

Your Key Responsibilities

- Manage transport administration, compliance, and operational data entry
- Review and process driver runsheets, ancillary charges, and demurrage reporting
- Prepare manifests, load plans, and transport documentation
- Coordinate and maintain timeslot bookings and schedules
- Enter consignments and pickups into the Transport Management System (TMS)
- Liaise with drivers, agents, customers, and internal teams
- Manage customer enquiries, ETA and POD requests
- Support Chain of Responsibility (CoR) compliance requirements
- Assist with dangerous goods documentation and linehaul administration




- Monitor operational inboxes and customer service tickets
- Support depot and transport operations with general administration tasks

What We're Looking For

- Minimum 3 years' experience in transport, logistics, or supply chain administration
- Strong customer service experience
- High attention to detail and accuracy
- Excellent verbal and written communication skills
- Ability to prioritise tasks and work effectively under pressure
- Strong computer skills including Microsoft Office
- Professional phone manner and stakeholder management skills
- Ability to work independently while contributing to a team environment

Highly Regarded

- Knowledge of Chain of Responsibility (CoR)
- Understanding of load restraint, transport compliance, and dangerous goods requirements
- Experience with transport management systems and freight manifesting
- Dangerous Goods Awareness Training

Why Join CRL Express?

- Be part of a rapidly growing national logistics business
- Supportive and energetic team environment
- Career development and advancement opportunities
- Modern facilities and a collaborative workplace culture
- Work with an organisation that values empowerment, communication, accountability, and excellence
- Stable permanent full-time chance

About You

You're proactive, solutions-focused, and thrive in a busy operational environment. You take ownership of your work, communicate confidently, and have the organisation skills needed to keep multiple priorities moving simultaneously. Most importantly, you're someone who takes pride in delivering exceptional service to both internal and external stakeholders.

Only applicants with the right to work in Australia will be considered.

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📌 Transport Administration Officer PM Shift (Melbourne)
🏢 CRL Express
📍 Melbourne