An opportunity exists for an Office Admin & Customer Service person to join our hardworking team on a full time basis, Monday to Friday.

Role & Responsibilities

Responsibilities for this position will include the following:

- Respond to emails
- Quoting customers
- Processing bookings
- Dealing with any customer enquiry in a professional manner
- Build and maintain customer relationships and ensure customer satisfaction
- Other Administration and Business duties as required
- Have some flexibility with working hours

Skills & Experience

To be successful for this position, you will meet the following criteria:

- Previous experience in a customer service role with accurate data entry
- Minimum of 3+ years of customer service experience is required




- Possess an excellent telephone manner and the ability to handle customers professionally
- Strong computer skills using Microsoft Excel and Outlook
- Advanced functions proficiency in Microsoft Excel is required
- Good written and oral communication skills
- Ability to follow procedures, determine to priorities, meet schedules and deadlines
- Strong attention to detail
- Have the ability to pick up new systems quickly and adapt in quick paced work environment
- Strong work ethic with a 'can do' positive attitude - Good team player
- Experience or knowledge within the Transport industry is an advantage but not necessary

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📌 Admin (Melbourne)
🏢 Alston Coaches and Buses
📍 Melbourne