Senior Technical Field Engineer | Sydney, NSW

Are you a hands-on IT professional who enjoys solving complex technical issues onsite and working directly with customers? We're looking for a Senior Technical Field Engineer to join our team and support large, enterprise-level client environments across Australia.

What You'll Be Doing

- Deliver onsite support for hardware, software, server, and storage infrastructure
- Perform break-fix repairs, troubleshooting, upgrades, and preventive maintenance
- Manage service incidents from initiation through resolution
- Install, configure, and maintain customer IT environments
- Diagnose and resolve complex technical issues using advanced tools and methodologies
- Provide technical guidance and mentoring to fellow engineers
- Identify recurring issues and drive service improvement initiatives
- Maintain accurate service documentation and reporting
- Build solid customer relationships through exceptional service delivery

What We're Looking For

- Minimum 2 years' experience in Field Engineering, Desktop Support, Infrastructure Support, or a similar technical role




- Strong experience with hardware maintenance, installations, and troubleshooting
- Experience supporting enterprise IT infrastructure in customer-facing environments
- Excellent problem-solving and analytical skills
- Ability to work independently and collaboratively within a technical team
- Strong communication and customer service skills
- Technical certifications or an Associate Degree are highly regarded

Mandatory Requirements

- Active Australian Security Clearance (Baseline or NV1)
- Valid Australian Driver's Licence

Why Join Us?

You'll work across diverse customer environments, gain exposure to a broad range of technologies, and be part of a team that values technical excellence, customer service, and continuous improvement.

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📌 Sr. Technical Field Engineer (New South Wales)
🏢 Unisys
📍 New South Wales