The Company is in search of a Head of Digital to spearhead a major transformation in digital experience, marketing technology, customer engagement, and customer journey capability. This senior leadership role is pivotal in defining and leading the digital strategy, roadmap, and investment priorities to ensure that technology and digital channels align with the organization's long-term growth and business objectives. The successful candidate will be responsible for establishing the future direction of the digital ecosystem, including the website and broader digital experience, and will play a key role in an enterprise martech transformation, with a focus on connecting digital capabilities with customer needs and commercial priorities.Applicants for the Head of Digital position at the company should be seasoned digital leaders with a background that may include digital strategy, customer experience, martech, or transformation. Experience in B2B, qualified services,



or other complex services environments is highly valued, particularly in the context of supporting considered customer journeys and lead generation. The role requires a candidate with a strong data-driven approach, commercial acumen, and the ability to connect digital investment with business outcomes. Key responsibilities include developing digital capabilities, evolving the organization's approach to digital discovery, and partnering with senior stakeholders to align digital strategy with commercial objectives. The ideal candidate will have a continuous improvement mindset and the ability to influence and drive change within a complex, matrixed organization.

Functions:

- Information Technology

A leading services organisation seeking a digital leader to drive enterprise transformation.

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📌 Head of Digital (Melbourne)
🏢 ExecThread
📍 Melbourne