Cardinia Shire Council seeks a senior qualified to lead the transformation of the end-to-end customer journey across online, in-person and service interactions. You will translate strategic goals into practical initiatives that improve how our community engages with Council through data-driven insights, service design and continuous improvement.
You will build a customer-first culture, support the long-term vision of a future-ready Council, and design and deliver CX improvements across the
#J-18808-Ljbffr
📌 Customer Experience Lead, Service Design & Transformation (Melbourne)
🏢 Cardinia Shire Council
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.