Job Description

This is an exciting opportunity for a dedicated Change Manager who thrives in a dynamic environment and has a passion for guiding people through change.

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Working within RAC's Insurance Division, you will partner with project teams, business leaders and stakeholders to deliver a varied portfolio of project and operational change initiatives. The role will also provide change management support to the Digital Experience Program (DEP) and other enterprise initiatives as required.

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You will work across a broad range of projects and operational change activities, adapting your approach to suit different business needs, delivery environments and levels of change impact.

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This is a 12-month maximum-term position, based in our Wellington Street Office (West Perth), with the possibility of extension based on business needs, performance and portfolio requirements.

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What will you be doing?

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- Planning, developing and delivering change management strategies and plans tailored to the needs, scale and complexity of each initiative.
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- Supporting a varied portfolio of strategic, project and operational change activities across RAC's Insurance Division and DEP
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- Partnering with project teams, business leaders and stakeholders to understand change impacts, readiness and support requirements.
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- Contributing to the successful delivery of large-scale projects while leading the implementation of smaller change initiatives across the organisation.
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- Providing practical advice on change management approaches, tools and techniques.
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- Developing and delivering communications tailored to different stakeholder and audience needs.
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- Identifying training, communication and other change interventions required to support readiness and adoption.
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- Building robust stakeholder relationships and navigating complex business environments to support effective change outcomes.
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- Delivering change management outputs that meet project, portfolio and business requirements, and tracking progress against agreed success measures.
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- Contributing to knowledge sharing and the continued development of change management capability across RAC.
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What are we looking for in you?

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- Proven experience supporting and implementing change across a range of projects, operational initiatives or business requirements.
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- Practical knowledge of change management principles, methodologies and tools, with the judgement to adapt your approach to different contexts.
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- Experience working across multiple initiatives and managing changing or competing priorities.
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- The ability to operate effectively in uncertain or evolving environments, creating structure and maintaining progress despite ambiguity.
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- Strong stakeholder engagement and influencing skills, including the confidence to navigate differing perspectives and have constructive, sometimes challenging conversations.
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- A collaborative and flexible approach, with a willingness to support broader team priorities as well as independently lead change activity.
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- Experience developing and delivering communications tailored to different audience needs.
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- Resilience,



sound judgement and the ability to quickly understand new business areas and operating environments.
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- Experience working in regulated or agile delivery environments would be advantageous.
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- Qualifications in a Change Management discipline or methodology are desirable but not essential.
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What can we offer you?

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- Access to RAC's established change management framework and shared library of tools, templates and resources.
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- The opportunity to work across a varied portfolio of change within RAC's Insurance Division and the DEP program.
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- A collaborative team environment that values knowledge sharing, flexibility and continuous learning.
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- Flexible and hybrid working arrangements, including temporary remote work options and a focus on work-life balance.
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- The opportunity to contribute to work that enhances RAC's services for its members and the Western Australian community.
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- A welcoming and inclusive workplace that supports employee wellbeing and professional development.
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- Opportunities to participate in meaningful community and social responsibility initiatives aligned with RAC's purpose and values.
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About RAC

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RAC WA is a member-focused organisation dedicated to serving the Western Australian community. Our purpose is to create a safer, more sustainable and connected future for Western Australians.

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RAC values inclusivity, diversity and flexibility in the workplace. As an Equal Opportunity Employer, we welcome everyone. For assistance during the application process, contact the RAC Talent Acquisition team at [email protected].

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Applications Close 29/09/2026. W_e encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.

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#BetterJourneysRAC

📌 Change Manager (Perth)
🏢 Rac Wa
📍 Perth