Lacoste Australia is seeking a Head of Customer Service to lead a large operational workforce across NSW, overseeing billing, enquiries and urgent help from a Sydney base.
You will run a 90-seat contact centre handling over 300,000 calls a year and guide the 24/7 response capability, delivering explicit information and timely follow-up for customers.
This hands-on leadership role combines people management with real operating accountability.
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📌 Head of Customer Service: 24/7 Contact Center Leader (New South Wales)
🏢 Lacoste Australia
📍 New South Wales
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