Job Description

Medical Receptionist - Robertson Barracks - NT - Full Time

n

Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting.

n

What's On Offer

n

n
- Work-life balance - predictable hours, finish on time, Christmas & New Year Leave
n
- Safe, respectful environment - professional, health focused patient cohort
n
- Collaborative team - feel valued and supported in a multidisciplinary team
n
- No financial transactions - focus on clerical and administrative support only
n
- Civilian role - be part of the mission without wearing the uniform
n
- Practical perks - free parking and uniforms
n
- Wellbeing support - mental health resources and lifestyle discounts
n

n

About The Health Centre's

n

Located on Robertson Barracks in Holtze, 15km East of Darwin. It is home to the 1st Brigade & 1st Aviation Regiment. The facility has a routine dependency of approximately 2800 members, with a large reserve component. The Barracks also accommodates an additional 2500 US marines every 6 months from May to September. The health centre provides primary medical, aviation medical, nursing, pharmaceutical, dental, physiotherapy and mental health services. It also operates a 22-bed low dependency ward 24/7. Standard operating hours are generally 07:30 - 15:30 Monday - Friday (depending on role requiremnents and specific craft groups required for weekend and on-call shifts).

n

What You'll Do

n

n




- Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.
n
- Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
n
- Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
n
- Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
n
- Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.
n

n

What You Bring

n

n
- Minimum of 1 year of full time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
n
- Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
n
- Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
n
- Sound computer literacy and experience with electronic health record systems highly regarded.
n

n

Who We Are

n

Serco supports governments by delivering essential services across defence, health, justice, maritime and community services. Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations. Interested? Contact Dan on 0497 918845 for a confidential chat.

📌 Health Clerk-ADF Health Services Contract (Palmerston City)
🏢 Serco
📍 Palmerston City