The role identifies, conveys and facilitates the IT support needs of the various client groups across Parliament, including the Members and their offices and promotes user-centric technology practices, increasing the value realised from ICT assets, investments and capabilities.
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Key responsibilities
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- The role also delivers training and outreach programs and provides business analysis and strategic insights into customer experience trends.
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What you need
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- In this role you will need to have a sound background in stakeholder engagement and customer relations management.
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- You will need to have experience in digital service delivery in a complex and decentralised workplace.
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- A demonstrated technical knowledge across workplace technologies, digital platforms (e.g. Microsoft 365) and ITIL service delivery principles.
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📌 Senior IT Business Partner - Information Technology, Clerk Grade 9/10 - Parliament of NSW - Sydney (New South Wales)
🏢 Department of Parliamentary Services
📍 New South Wales
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