Job Description

Retail Kiosk Store Manager – Lead, Sell & Grow with Àerre

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Àerre | Eastland, The Glen, Southland, and Fountain Gate

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Lead a high-energy retail team. Drive sales. Build an exceptional customer experience.

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Àerre is one of Australia's fastest-growing fragrance brands, creating high-quality perfumes inspired by iconic luxury scents — without the luxury price tag.

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With a growing online presence and retail kiosks across Australia, we're expanding our team and looking for four ambitious, sales-driven Retail Store Managers to lead our high-performing retail kiosks at Westfield Southland, Westfield Fountain Gate and our new stores opening soon at Eastland and The Glen.

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This is not a behind-the-scenes management role. We're looking for someone who loves being on the sales floor, thrives on hitting targets and knows how to get the best out of a team.

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About the Role

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As Retail Store Manager, you'll take ownership of the day-to-day performance of your kiosk and lead your team to achieve and exceed sales targets.

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You'll set the pace on the floor, coach your team in real time, drive customer engagement and ensure every customer receives an exceptional Àerre fragrance experience.

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You'll be responsible for:

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Lead and motivate the team to hit and exceed sales targets

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Drive sales, conversion and KPI performance on the floor

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Lead by example with strong personal selling and customer engagement

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Coach the team on selling, upselling and fragrance recommendations

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Set daily goals, monitor performance and act quickly to improve results

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Build a high-energy, accountable and customer-focused team

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Manage rosters, training and day-to-day kiosk operations including stock management

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Maintain Àerre's premium presentation, VM and customer experience standards

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Manage customer issues and expand where required

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What We're Looking For

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We're looking for someone who is naturally confident,



commercially minded and passionate about people and sales.

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You'll ideally have:

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Has retail leadership experience and a proven sales mindset

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Is target-driven and motivated by hitting KPIs

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Is a confident leader, coach and communicator

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Leads from the front and isn't afraid to sell

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Can motivate, challenge and develop a team

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Builds genuine customer connections and delivers great service

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Is energetic, organised and accountable

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Loves fragrance, beauty or premium retail — or is excited to learn. Fragrance experience is not essential. We'll teach you the product knowledge — we're looking for someone who already has the sales drive and leadership mindset.

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What Success Looks Like

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You'll know you're succeeding when:

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Targets hit. KPIs achieved.

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A motivated, high-performing team

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Team members who are constantly improving

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Customers receiving an exceptional Àerre experience

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A manager who leads from the front

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A kiosk that is always on-brand and presentation-ready

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A team that works with pace, confidence and accountability

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Why Join Àerre?

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This is an exciting opportunity to join a rapidly growing Australian fragrance brand at a time of significant expansion.

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You'll have the opportunity to:

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Take ownership of your own retail location

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Lead and develop a team

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Build your career with a growing Australian brand

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Work in a fun, energetic and customer-focused environment

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Be recognised and rewarded for strong performance

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Develop your leadership, sales and retail management skills

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Grow with a business that is continuing to expand across Australia

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This role requires weekend, late-night and peak-period availability, including busy trading periods such as Christmas and other major retail events.

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Ready to lead from the front?

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If you're a sales-focused retail leader who loves hitting targets, developing people and creating outstanding customer experiences, we'd love to hear from you.

📌 Retail Kiosk Store Manager - Lead, Sell & Grow with Àerre (Victoria)
🏢 Aerre
📍 Victoria