Senior Medical Secretary Orthopaedic Practice

We are seeking an experienced and highly organised Senior Medical Secretary to join our busy specialist orthopaedic practice in Richmond.

This is a senior administrative role suited to someone who is confident, takes ownership of their responsibilities and enjoys contributing to a collaborative, patient-focused team. The successful candidate will provide comprehensive administrative support to our orthopaedic surgeons while helping coordinate the daily operations of the practice.

Key responsibilities

- Managing patient enquiries, appointments and specialist consulting schedules
- Coordinating surgical bookings, hospital admissions and pre-operative requirements
- Preparing clinical correspondence, referrals, reports and patient documentation
- Managing incoming referrals, results and follow-up requirements
- Processing Medicare, DVA, health fund and ECLIPSE billing
- Liaising with patients, hospitals, general practitioners, allied health providers and insurers
- Maintaining accurate and confidential patient records
- Monitoring outstanding tasks and ensuring administrative matters are followed through to completion
- Supporting and working alongside other administrative team members
- Assisting with the efficient day-to-day operation of the practice
- Providing professional reception and telephone support





About you

The ideal candidate will have:

- Experience as a medical secretary within private specialist practice
- Experience coordinating theatre bookings and surgical admissions
- Strong knowledge of Medicare, DVA, private health insurance and medical billing
- Experience using Genie Solutions, highly regarded
- Excellent written and verbal communication skills
- Strong attention to detail and the ability to manage competing priorities
- A professional, calm and compassionate approach to patient care
- The confidence to take initiative with a strong sense of accountability and commitment
- The ability to support colleagues and contribute positively to a close-knit team

What we offer

- A senior position within an established and respected orthopaedic practice
- A professional, supportive and collaborative working setting
- The opportunity to work closely with experienced orthopaedic surgeons
- Beautiful rooms in the heart of Richmond

If you are an experienced medical secretary who values professionalism, teamwork and exceptional patient care, we would welcome your application.

Please submit your resume together with a cover letter outlining your relevant experience and suitability for the role.

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📌 Senior Medical Secretary Orthopaedic Practice (Melbourne)
🏢 seek.com.au
📍 Melbourne