Australian Financial Complaints Authority (AFCA) in Sydney seeks a Senior Ombudsman, Scams to lead, inspire and develop a team of dispute resolution specialists. You will provide technical leadership, coach adjudicators and case workers, and engage with industry associations to elevate standards.
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The role supports AFCA's mission to deliver independent, fair consumer protection outcomes within a high-stakes setting. Strong legal background and strategic oversight are essential.
📌 Senior Ombudsman, Scams -- Lead Fair Dispute Resolution (New South Wales)
🏢 Australian Financial Complaints Authority
📍 New South Wales
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