At Injectronics, we don’t just repair automotive electronics - we reverse engineer, redesign and develop innovative solutions that extend the life of complex vehicle systems.With more than 40 years of experience, Injectronics is Australia’s leading remanufacturer of automotive electronic modules, including ECUs, ABS systems, body control modules, infotainment systems and advanced lighting technologies.

Injectronics is backed by ASX-listed Amotiv Limited, one of Australia's leading automotive aftermarket groups, giving our team the strength, stability and opportunities to grow while continuing to shape the future of an industry that keeps people and businesses moving.

About The Opportunity

As the Customer Service & Sales Specialist, you’ll be the friendly first point of contact for our customers and support the team by ensuring enquiries are triaged appropriately and records are maintained within the systems.

You will play a pivotal role in providing administrative and customer service support to the Sales and Service team. You will manage initial customer enquiries, capture information accurately, and coordinate with internal teams to ensure enquiries and orders are processed efficiently.

This is an excellent opportunity for someone with automotive parts interpreting or aftermarket experience who enjoys solving problems, helping customers and working in a fast-paced team workplace.

You’ll be based in our Keysborough office, working five days a week onsite with our collaborative and fun team.

What You’ll Be Doing

You'll be responsible for:





Responding to customer enquiries via phone, email, and in person

Logging and managing enquiries in the customer relationship management system

Gathering information to ensure enquiries are assessed accurately

Triaging technical questions to the appropriate internal specialists

Assisting with quotes, order entry, and sales administration

Supporting communication between customers, sales teams, and production

Tracking incoming components for repair or remanufacture

Maintaining accurate customer records and documentation

Supporting follow-ups on customer enquiries and quotations

About You

You’ll thrive in this role if you have:

Automotive parts interpreting experience or strong automotive aftermarket knowledge

Previous experience in customer service, sales support or internal sales

Excellent communication and relationship-building skills

Strong organisational skills with great attention to detail

A proactive, solutions-focused mindset

Confidence using Microsoft Office (Pronto experience will be highly regarded)

The ability to prioritise tasks and work effectively in a busy environment

Be part of an established and respected automotive brand

Backed by ASX-listed Amotiv Limited, one of Australia's leading automotive aftermarket groups

Staff discounts and employee benefits

On-site parking

Supportive and collaborative team culture

Structured learning and development opportunities

Long-term career growth across the broader Amotiv Group

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📌 Sales & Customer Support Specialist (Automotive Parts Interpreter) (Melbourne)
🏢 Amotiv
📍 Melbourne