Customer Experience Leader -- AI-Driven & Cross‑Team Impact (City of Gold Coast)

Customer Experience Leader -- AI-Driven & Cross‑Team Impact (City of Gold Coast)

21 Sep
|
Ringers Western
|
City of Gold Coast

21 Sep

Ringers Western

City of Gold Coast

Job Description

Ringers Western in Surfers Paradise, Queensland, Australia is seeking a Customer Service Manager to lead our team across live chat, email and phone. You will shape the customer experience and act as the voice of the customer across the business.

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You'll coach a high-performing team, collaborate with Marketing, Ecommerce, Retail, Product and Operations, and champion AI to drive efficiency and better outcomes for customers and the brand.

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📌 Customer Experience Leader -- AI-Driven & Cross‑Team Impact (City of Gold Coast)
🏢 Ringers Western
📍 City of Gold Coast

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