About the role

Floor Envy NQ is seeking an experienced, confident and customer focused Sales / Colour Consultant to assist our clients in selecting flooring and coating solutions for their homes, renovations and commercial projects. The Sales / Colour Consultant will be responsible for providing a professional and welcoming experience for clients from their initial enquiry through to product selection, booking and complete installation.

Key responsibilities
Meet and greet clients in the showroom and provide friendly, skilled customer service.
Consult with clients to understand their flooring, colour, style and practical requirements.
Develop and maintain extensive knowledge of Floor Envy NQ's flooring and coating products, including their features, perks and suitable applications.
Assist clients with flooring, coating, colour and product selections.
Manage customer enquiries via telephone, email and in person.
Take and coordinate client bookings, consultations and appointments.
Prepare and process quotes, invoices and purchase orders using Xero.
Maintain accurate customer and project information.




Use Microsoft Office 365 for day-to-day administration and communication.
Assist with social media content and customer engagement where required.

About you
Minimum of five years' experience in a similar sales, showroom, colour consulting or customer service role.
Hold a current driver's licence.
Be reliable, honest and professional.
Have excellent verbal and written communication skills.
Be confident working with customers and providing advice and recommendations.
Have robust computer skills and experience with Microsoft Office 365.
Have a good working knowledge of social media, particularly Facebook and Instagram.
Have experience using Xero Accounting for quotes, invoices and purchase orders.
Be organised, self-motivated and capable of managing multiple clients and priorities.
Have a genuine interest in flooring, interiors, colour and helping customers create spaces they love.

About us

Floor Envy NQ is a flooring and coating solutions provider serving clients for their homes, renovations and commercial projects.

📌 Sales/colour Consultant Townsville
🏢 The Pull Up Guys T/As Floor Envy Nq
📍 Townsville