Job Description
Master Pacific Pty Ltd in Melbourne is seeking a Customer Operations Specialist to own the customer care function end-to-end, including warranty, dispatch, and spare parts. You will coordinate with the national warehouse team and manage records across Salesforce, MYOB Acumatica, and Microsoft 365.
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The role involves end-to-end case handling, order follow-ups, and continuous process improvements to meet KPIs, with on-site parking and a supportive team culture in a rapid-growing furniture wholesale