Job Description
About Country Club and the new Championship Golf Course:
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At Country Club Tasmania, we're building something truly special — a new championship golf course designed to rival some of the world's best.
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Created by globally respected architect Robin Gibson, our recent par 72, 18-hole Championship Course will be situated within a beautifully landscaped parkland precinct, inspired by some of the finest courses in North America and the UK. Make no mistake, what's coming is a landmark in every sense of the word. It's a course that rewards thoughtful play and invites golfers to return again and again.
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Scheduled to open in Summer *******, it will offer a visually stunning and challenging experience and we're now looking for a retail professional to join us as our Golf Shop Supervisor!
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What you can expect in a day in the role:
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The Golf Shop Supervisor oversees the daily operation of the Golf Shop, ensuring efficient tee time management, professional guest interactions and seamless coordination with course and guest services teams.
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Your responsibilities will include, but not limited to:
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Oversee daily Golf Shop operations and team coordination.
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Manage tee sheet execution and booking accuracy.
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Ensure efficient and professional guest check-in processes.
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Coordinate player flow between Golf Shop and tee staging.
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Supervise retail transactions and customer service standards.
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Process and supervise point-of-sale transactions, including retail sales, bookings, payments and related reconciliations.
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Provide guidance and support to Golf Shop Attendants.
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Liaise with Course Services on timing and guest needs.
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Support retail initiatives and merchandising standards.
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Supervise the stocking, presentation and monitoring of the grab-and-go food and beverage section, including compliance with RSA requirements for pre-packaged alcohol offerings.
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What you'll bring to the role:
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Given the specialised nature of this role, you'll bring strong experience supervising or coordinating a small frontline team, including task allocation, coaching service standards and supporting daily operational flow.
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The successful candidate will also bring the following:
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Experience in premium retail or high-quality customer service environments, with demonstrated capability in frontline supervision, polished guest engagement, retail presentation standards and daily store coordination.
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Ability to deliver personalised service to a sophisticated customer base, using sound judgement, strong communication skills and a practical understanding of retail operations.
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Ability to quickly acquire the operational knowledge required for golf shop coordination, including tee sheet management, guest check-in, player flow and related systems.




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As well as the following licences and qualifications:
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Tasmanian recognised Responsible Service of Alcohol (RSA)
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Certificate III in Retail, Certificate IV in Retail Management, or other relevant qualification in retail, customer service, hospitality, business or frontline management is desirable.
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An appointee to this role may be subject to pre-employment and ongoing screening checks.
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What you can expect from us:
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Country Club Tasmania is a proud part of Federal Hospitality (including Wrest Point, Saffire, and Macq01 to name a few) and offers:
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Free parking onsite and fully laundered and tailored staff uniform
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Free meal on every shift from our onsite staff canteen
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Staff discounts across Federal Hospitality properties
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Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment
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Supportive work environment with learning and development opportunities
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For the successful applicant looking to relocate to Tasmania, chat to us about how we can support your move to Launceston!
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For any further information, please contact McKeag Jensen, Talent Acquisition Advisor at:
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If this isn't the right role for you but you're interested in working at one of the Federal Hospitality properties, please check out our other current vacancies on our group
websitewww.federalhospitalitycareers.com.au

📌 Golf Shop Supervisor - Country Club Tasmania (Launceston)
🏢 Federal Group
📍 Launceston