Job Description
The Clinical Educator functions as a clinical and product expert and is responsible for working with the ICU Medical sales team to advance the sales process and maximise customer satisfaction through in-service education and training programs, clinical and product troubleshooting, including follow-up activities.
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Conducts and leads in-services and educational sessions relative to ICU products during evaluations, conversions, and trouble-shooting
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Promotes/sells/secures
opportunities for product training & support from existing and prospective customers through a relationship-based approach
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Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs in collaboration with sales & management team
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Demonstrate a detailed understanding of product range and clinical application
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Assists the sales team with the provision of effective clinical support, teaching and education of ICU products
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Delivery of programs to support ICU products in the clinical setting
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Makes telephone calls and in-person visits and presentations to customers as directed
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Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for current products and services as required
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Keeps up to date with product applications, technical services, and changes in clinical demands
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Participates in trade shows and conventions as required
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Awareness and alignment to ICU Medical's QMS policies and procedures
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Observance and compliance with WHS legislation and policies
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Knowledge,



Skills & Experience:
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Current registration with the Australian Health Practitioner Regulation Agency is required, however previous registration will be considered
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Commitment to a high standard of nursing care
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Demonstrated clinical teaching and facilitation skills
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Understanding of teaching and learning in the healthcare environment
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Ability to determine clinical solutions for customers
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Effective communication & interpersonal skills with problem solving ability
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Must be able to work both independently and within a team environment
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Must possess excellent verbal and written communication skills
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Proficiency in using Microsoft Office Suite applications
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Must have Australian or New Zealand working rights
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Must have a valid driver's license
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Must have, or must be able to obtain, clearance to access
hospital/medical/healthcare
facilities, including paediatric facilities
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Travel Requirements:
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Requires regular travel, local as well as interstate (could be up to 50% of the time), this may include overnight travel
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Physical Requirements and Work Environment:
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Customer site visits may require work to be performed within a hospital or clinical setting. Guidelines established for working in such an environment must be followed
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Regular driving is required in order to travel to customer sites
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Please note that this role is hybrid and must be performed from the location specified in this advertisement; fully remote arrangements or relocation to another location are not currently available.

📌 Clinical Educator (New South Wales)
🏢 ICU Medical
📍 New South Wales