Asana is seeking a Product Support Specialist based in our Sydney office with an office-centric hybrid schedule. You will become an expert on Asana's platform, handling complex product issues, and guiding customers through best practices to transform their workflows.
The role emphasizes empathy, explicit communication, and collaboration with product teams to elevate customer feedback. The position offers a hybrid work model with in-office days on Tue–Thu and optional work-from-home on Mon and Fri.
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📌 Saas Product Support Specialist — Hybrid (Sydney) (New South Wales)
🏢 Asana
📍 New South Wales
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