About The Position
Totally Smiles Indooroopilly is on the lookout for a friendly and professional dental receptionist to join our busy, patient-focused practice on a full time basis including Saturdays. We are a modern practice offering a wide range of treatments from general check ups to cosmetic treatments.
About The Position
Totally Smiles Indooroopilly is on the lookout for a friendly and professional dental receptionist to join our busy, patient-focused practice on a full time basis including Saturdays. We are a modern practice offering a wide range of treatments from general check ups to cosmetic treatments.
As the first point of contact, you'll play a key role in creating a warm and welcoming experience for every patient who walks through our doors. This is a fantastic opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in providing excellent customer service.
The role is predominantly reception-focused, with flexibility to support sterilisation and dental assisting as needed.
Key Responsibilities
Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.
Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.
Billing and Insurance: Process payments, manage billing inquiries,



and assist patients with payment plans and verification.
Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.
Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.
Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.
What We Can Offer You
Competitive hourly rate
Varied role
Opportunity to make a difference
Access to our Employee Assistant Program
Unlock exclusive discounts and cashback offers on the Swag App
Certified Great Place to Work two years in a row **** & ****
What Do You Need To Succeed
Prior experience is essential
A Cert III or IV in Dental Assisting is beneficial but not mandatory
Excellent verbal and written communication skills
Ability to multitask, prioritise tasks, and manage time effectively in a quick-paced workplace
Capability to address patient concerns and resolve issues with professionalism and empathy
Attention to detail
What's Next
If you're excited about the opportunity to help us grow, we'd love to hear from you. Applications will be reviewed as they come in, so don't hesitate—
#J-*****-Ljbffr

📌 Dental Receptionist (Queensland)
🏢 Impression Dental Group
📍 Queensland