The Department of Justice Queensland is seeking an Enquiries Manager within the Commission's Enquiries and Complaints Team (ECT) to support regulatory functions under the Legal Profession Act ****. You will lead the enquiries function, guide staff, and provide timely advice on complaints and referrals.
You will deliver customer service across phone, online and face-to-face channels, review complaints with the Team Leader, promote continuous improvement, and ensure policies and procedures are
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📌 Regulatory Enquiries Manager — Complaints & Service Excellence (Queensland)
🏢 Department Of Justice
📍 Queensland
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