Job Description
SA Water in Adelaide is seeking an experienced leader to head the Customer Advocacy and Resolution function, driving fair outcomes through complaints handling, advocacy, and continuous improvement. You will work with internal and external stakeholders to identify trends and inform strategic decisions, balancing customer needs with organisational goals.
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You will lead a team, coach staff, and deliver reliable, data-driven insights to shape customer experiences and service standards across the
📌 Director Of Customer Advocacy & Resolution (South Australia)
🏢 SA Water
📍 South Australia
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