Company DescriptionNavitas is a leading global education provider that has helped generations of learners transform their lives through education.
Working in our University Partnerships Australasia (UPA) division you'll be part of a team supporting Navitas' portfolio of colleges, campuses, and offices.Job DescriptionThe Student Services & Experience Manager (SSEM) role is responsible for ensuring our student experiences remain at the centre of our operations, through overseeing the student services team and supporting them to deliver a welcoming, effective and high standard of support across the student life cycle, from welcoming them to Navitas English and providing ongoing administration, activities, accommodation and student welfare services.QualificationsEssential:Working with Children Check (or appropriate state required documentation)High school certificate or higherCustomer service focus with the ability to interact well with people from a wide variety of cultural backgrounds.Highly organised with the ability to multitask, prioritise work, complete tasks under pressure and within tight time frames,
with an attention to detail.Excellent written and verbal communication skills.Experience in using tools and systems such as a Student Management System and MS Office skills.Desirable:Previous experience in an administration management role.Knowledge of the ELICOS industry.Experience in student accommodation reservations or similar.Experience dealing with study groupsHandling payments and receipting processes.Additional InformationWhat we offerAn attractive remuneration package will be negotiated with the successful candidate.
The Navitas Group offers outstanding long-term career opportunities within Australia and abroad, and is values driven and an equal chance employer.Applications close midnight Sunday September 6th ****Successful applicants require working rights in Australia and will be subject to relevant pre-employment checks.Navitas strives to be a workplace that promotes diversity, flexibility and equal employment.
As such, we invite experienced candidates of all ages, people with a disability and Indigenous Australians to apply.
#J-*****-Ljbffr