Join The Star Gold Coast as the Resort Pools Manager, where you will be responsible for leading the day-to-day operations of The Star Gold Coast's pool precincts, ensuring exceptional guest experiences, safe and productive operations, and premium service standards.
Oversee pool, lifeguard, and food & beverage teams, while managing compliance, financial performance, and stakeholder relationships to deliver a safe, high-quality, and commercially successful resort environment.The Star Gold Coast has been the heart of the Gold Coast to live, work and play for over 40 years.
As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.What we can offer youComplimentary meal on site every day including hot meals, sandwich bar and moreDiscounted on-site parkingUp to 30% discounts across our award-winning restaurants and accommodationSupportive leadership teamCareer development, training, and courses via The Star Academy – limitless career opportunitiesLifestyle discounts including gym memberships,



retail discounts and dry-cleaning servicesDiversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+What we are looking forMinimum 3 years' experience in an operational leadership roleProven experience in team leadership, workforce planning, performance management and cost controlStrong ability to build stakeholder relationships and lead change effectivelyExceptional customer service focus, with experience overseeing multiple venues or operational areas while delivering high service standards and memorable guest experiencesKnowledge of mixology, beverage service, and cocktail menu developmentAccreditation in Responsible Service of AlcoholFirst Aid and CPR qualifications (desirable)Flexibility to work across a 24/7 operational environment, including evenings, weekends, and public holidays as requiredOur cultureAt The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ community, Australia's First Nations Peoples, and people with disabilities.
Veterans are also encouraged to apply.It's your time to SHINE!
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📌 Resort Pools Manager L The Star Gold Coast
🏢 The Star Entertainment Group
📍 Gold Coast