This is a Team Member role with Re.Group based in Mackay, QLD, AU
== Re.Group ==

Role Seniority - junior

More about the Team Member role at Re.Group

Brief Description

At Return-It, recycling is in our DNA. As a wholly owned subsidiary of Re.Group, we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia. Convenient locations plus new technology enables a seamless recycling experience both at fully staffed depots and Express collection points.

As Casual Depot Assistant you will provide exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund.

Your Responsibilities Will Include

Delivering outstanding customer service to our customers! Sorting recyclable items into their correct categories Transporting items to the relevant storage area. This may be via forklift or manual handling. Ensure customers welcomed and assisted with their recycling products to inspire return customers Cash handling, Ensure staff are adhering to all health and safety procedures and highlighting any hazards/faults/risks Continuously looking for opportunities to improve efficiency and increasing customer satisfaction Ensure that staff have the skills and training to work safely and efficiently.

To Be Successful In This Role, You Will Have

Previous customer service, hospitality,



or retail experience Excel & Outlook experience You have a great 'can do' attitude with customer service at the forefront of all interactions

At Re.Group, we celebrate diversity, equity, and inclusion. Our commitment is to foster working environments that embrace everyone, ensuring fair and respectful treatment for all.

We actively encourage applications from Aboriginal and/or Torres Strait Islander peoples, veterans, individuals with disabilities, individuals of all gender identities, those in mature age and early careers, members of the LGBTIQA+ community, and individuals from diverse cultural backgrounds. Your unique perspective and experience are valued here. Come be a part of our inclusive community at Re.Group

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning current things all the time and the Re.Group team will be there to support your growth.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities

- Delivering outstanding customer service
- ♻️ Sorting recyclable items
- Ensuring health and safety compliance

Key Strengths

- Customer service experience
- Excel & Outlook proficiency
- Positive attitude

A Final Note: This is a role with Re.Group not with Hatch.

📌 Team Member (Mackay)
🏢 Re.Group
📍 Mackay