Summary:

We are seeking a Level 2/3 Systems Engineer to join our consultancy team in Macquarie Park, New South Wales. This permanent, full-time role is crucial for delivering high-quality IT support and solutions to our healthcare clients. The successful candidate will play a key role in ensuring the reliability and performance of our systems, contributing to the overall success of our organisation in the healthcare sector.

Responsibilities:

- Provide advanced technical support for IT systems and infrastructure in a healthcare setting.
- Troubleshoot and resolve complex system issues, ensuring minimal disruption to client operations.
- Collaborate with clients to understand their needs and deliver tailored IT solutions.
- Implement and maintain system upgrades, patches, and security measures.
- Document system configurations, processes, and procedures for future reference.




- Assist in the training and mentoring of junior staff members.
- Participate in on-call support rotation as required.

Qualifications:

- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 3-5 years of experience in a systems engineering role, preferably within the healthcare sector.
- Strong knowledge of Windows and Linux server environments.
- Experience with virtualisation technologies such as VMware or Hyper-V.
- Familiarity with networking concepts and protocols.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written.

📌 Level 2/3 Systems Engineer – MSP (Healthcare) (Macquarie Park)
🏢 Innova IT Solutions
📍 Macquarie Park